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WHERE TO GET HELP
If you need help:
1 Check the Troubleshooting Chart.
2 Call your dealer's technical support line and explain your problem.
3 Call Proxima at:
USA. and Canada:
(619) 457-5500. Press 1 for Customer Service.
(619) 457-8542 (Fax)
Outside USA and Canada:
(619) 457-5500. Press 1 for Customer Service.
(619) 622-0173 (Fax)
Europe:
+31 -43-358 5200
+31-43-358 5201 (Fax)
Internet (WorldWide Web)
http:\\www.prxm.com (Click Customer Service)
Returning your Projector for Repair
If the projector or any of its accessories are determined to be defective:
1 Contact Proxima Customer Service to request a Return Material
Authorization (RMA) number.
2 Send the defective unit, including any accessories, cables, and the remote
control, with the RMA number clearly marked on the outside of the
shipping box, freight prepaid, to:
USA and Canada:
Proxima Corporation
RMA #
9440 Carroll Park Drive
San Diego, CA 92121
3 Pack the projector in its original box for safe shipment (include all
accessories, cables, and the remote control). If you no longer have the
original shipping materials, contact Proxima Customer Service for
packaging.
5-4
Chapter Five
Europe:
Proxima Corporation
RMA #
Horsterweg 24
6191 RX Beek
The Netherlands
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