Epson ET-5170 Series User Manual page 136

Solving Problems
Unsupported paper is being used.
Solutions
Use paper supported by this printer.
"Available Paper and Capacities" on page 239
&
"Unavailable Paper Types" on page 241
&
Paper handling is inappropriate.
Solutions
Follow paper handling precautions.
"Paper Handling Precautions" on page 29
&
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper" on page 31
&
Too many sheets are loaded in the printer.
Solutions
Do not load more than the maximum number of sheets specified for the paper.
"Available Paper and Capacities" on page 239
&
The paper settings on the printer are incorrect.
Solutions
Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
"Paper Size and Type Settings" on page 29
&
Paper slips when paper dust adheres to the roller.
Solutions
Clean the roller.
"Cleaning the Paper Path for Paper Feeding Problems" on page 109
&
Several Sheets of Paper are Fed at a Time
The following causes can be considered.
The installation location is inappropriate.
Solutions
Place the printer on a flat surface and operate in the recommended environmental conditions.
"Environmental Specifications" on page 271
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The Printer Does Not Work as Expected
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Paper Does Not Feed Properly
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