Account (Billing) Codes - 3Com 3C10399A User Manual

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HAPTER ETTING
Account (Billing)
Codes
M Y T
ORE FROM OUR ELEPHONE
If you configure your first off-site notification method to send you an
e-mail message when you have voice messages, the NBX system sends
each voice mail message as a sound-file attachment to an e-mail
message. To listen to your messages using your computer, it must have a
sound device such as a USB headset or a sound card with either speakers
or headphones.
When you delete the e-mail message that contains the attached voice
message, you are not deleting the voice message on the NBX system. To
delete voice messages from the NBX system, you must access your voice
mailbox through the telephone or the NBX NetSet utility.
See "Off-Site Notification"
notification behavior.
Account Codes allow your administrator to track calls that are associated
with an individual client or account. When you dial a call or when you
answer your telephone, you dial a numeric account code that allows the
NBX system to track time spent on the telephone with a client, perhaps to
be associated with a billable account.
You may be forced to enter an account code for outgoing external calls.
See NetSet > Personal Settings > User Information > Call
Permissions to see if you are forced to enter an account code. See
NetSet > Personal Settings > Account Codes for a list of public
account codes.
To enter an account code for an outgoing external call:
1 Dial the phone number.
If an account code is required on a 3Com Entry Telephone or analog
telephone, you hear silence as the system waits for the required account
code.
2 Press the # key.
3 Dial the account code that has been assigned by your administrator, and
then press the # key.
The NBX system records the account code and completes the call:
On a 3Com Entry Telephone or analog telephone, if the account code
is incorrect you may have to dial the phone number, press #, dial the
correct account code, and press # again.
S
YSTEM
in Chapter 5 for a discussion of off-site