Scanned Image Quality Problems - Epson EcoTank M2120 User Manual

Scanned Image Quality Problems

If you encounter quality problems with your scanned image, try these solutions:
Image is Distorted or Blurry
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
• Do not move your original or your product during scanning.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
• Make sure you select the correct Image Type for your original.
• Increase the Resolution setting.
• If the Image Type setting is Black & White, adjust the Threshold setting. (The Image Option must
be set to None or Color Enhance.)
• If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is
Color or Grayscale, change the Text Enhancement setting to High.
Image is Too Dark
• Make sure you select the correct Image Type for your original.
• If the Image Type is set to Auto, Color or Grayscale, adjust the Brightness setting.
• Check the brightness and contrast settings of your computer monitor.
Back of Original Image Appears in Scanned Image
• Place a piece of black paper on the back of the original and scan it again.
• Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
• Make sure you select the correct Image Type for your original.
• Select the Advanced Settings tab and adjust the Brightness setting.
• If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to
Color or Grayscale, change the Text Enhancement setting to High.
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