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Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic:
Related tasks
Starting a Scan Using the Product Control Panel
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic:
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic:
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic:
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Solving Network Problems
Solving Problems
Solving Copying Problems
Solving Copying Problems
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