Cleaning The Print Head Using A Computer Utility - Epson EcoTank M2120 User Manual

When the cleaning cycle is finished, you see a message on the LCD screen.
7. Press the arrow buttons to select Nozzle Check, press the OK button, and press the
to run a nozzle check and confirm that the print head is clean.
If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, run a Power
Cleaning. If there is still no improvement, contact Epson support.
Parent topic:
Related tasks
Checking the Nozzles Using the Product Control Panel
Power Cleaning Using the Product Control Panel
Refilling the Ink Tank
Related topics
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Cleaning the Print Head Using a Computer Utility

You can clean the print head using a utility on your Windows or Mac computer.
1. Make sure no product lights are indicating errors.
2. Make sure there are no errors on the LCD screen.
3. Load a few sheets of plain paper in the paper cassette.
4. Do one of the following:
• Windows: Access the Windows Desktop and right-click the
side of the Windows taskbar, or click the up arrow and right-click
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
5. Select Head Cleaning.
Print Head Cleaning
icon for your product in the right
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start button
.