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You see a screen like this:
7. Press the
When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
8. Select Print Nozzle Check Pattern.
9. Press the
If you don't see any improvement after cleaning the print head up to 4 times, leave the product turned on
and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of
the ink cartridges may be old or damaged and needs to be replaced.
Parent topic:
Print Head Cleaning
Related tasks
Cleaning the Print Head Using a Computer Utility
Removing and Installing Ink Cartridges
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
Color button to clean the print head.
Color button to confirm that the print head is clean.
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