Troubleshooting - Samsung DVD-SH855M Instruction Manual

Reference

Troubleshooting

If your product malfunctions, go through the
checkpoints below before contacting a Samsung
authorised service centre.
Power
The input is displayed for a while when the power is
turned on.
The HDD & DVD Recorder requires some time to
Checkpoint 1
initialise and the input will be displayed for
approx. 10 seconds after it is turned on.
Recording
Cannot record TV programmes.
Check whether the power cord is securely
Checkpoint 1
plugged into the power outlet.
Did you set the HDD & DVD Recorder channel
Checkpoint 2
settings correctly?
Check the free space on your HDD/DVD-RAM/
Checkpoint 3
±RW/±R discs.
I pressed the REC button but there is no response.
Check available disc type. (See page 64)
Checkpoint 1
If a programme is copy protected, it cannot be
recorded.
Playback
Cannot play the disc.
Check whether the disc is inserted correctly
Checkpoint 1
with the label facing up.
Check the regional code of the DVD disc.
Checkpoint 2
This HDD & DVD Recorder cannot play some
Checkpoint 3
types of discs.
(See pages 7, 45)
icon appears on the screen.
You cannot use this operation or function due
Checkpoint 1
to one of the following reasons:
(1) Your DVD disc restricts it.
(2) Your DVD disc does not support this feature
(for example: angles)
(3) The feature is not available at the moment.
(4) You've requested a title, chapter, or scan time
that is out of range.
Play mode settings are diff erent from the settings
confi gured in the Settings menu.
The disc does not support all selected functions.
Checkpoint 1
In this case, some settings confi gured in the
settings menu may not work properly.
Cannot change the aspect ratio.
The aspect ratio is fi xed for DVD discs.
Checkpoint 1
(See page 36)
The angle operation does not work while playing a DVD
disc.
The angle operation is available only when the
Checkpoint 1
disc contains images captured from diff erent
angles.
The selected audio and/or subtitle language is not
played.
Audio and subtitle languages are disc-specifi c.
Checkpoint 1
Only the sound and subtitle languages
contained on the DVD disc are available and
displayed in the disc menu.
Cannot copy title or fi le to the other mode.
DVD discs encoded with copy protection can
Checkpoint 1
not be copied to HDD.
Refer to "Contents Copy Specifi cations" on page
Checkpoint 2
6 to check if copying is supported.
Refer to "V-Mode Compatibility" on page 36 to
check if copying is support.
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