Contacting Your Dealer - Sharp MX-B557P User Manual

Troubleshooting
Action
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
through the settings.
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
Step 3
a
Check if the trays are linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?

Contacting your dealer

Before contacting your dealer, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
Visit the place where you purchased your printer.
"Linking trays" on page
Yes
The problem is
solved.
to navigate
The problem is
solved.
28.
140
No
Go to step 3.
Contact your dealer.