Sharp MX-B557P User Manual page 127

Troubleshooting
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the print mottled?
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Step 3
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near end of life?
Paper curl
Action
Step 1
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the paper curled?
Yes
Go to step 2.
Go to step 3.
Contact your dealer. Contact your dealer.
Yes
Go to step 2.
127
to
No
The problem is
solved.
Contact your dealer.
No
The problem is
solved.