Sharp MX-B557P User Manual page 118

Troubleshooting
Tray linking does not work
Action
Step 1
a
Check if the trays contain the same paper size and paper type.
b
Check if the paper guides are positioned correctly.
c
Print the document.
Do the trays link correctly?
Step 2
a
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
through the settings.
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?
Paper frequently jams
Action
Step 1
a
Remove the tray.
b
Check if paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams occur frequently?
"Linking trays" on page
to navigate
28.
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
Yes
Go to step 2.
118
No
Go to step 2.
Go to step 3.
Contact your dealer.
No
The problem is
solved.