Making A Conference Call; Putting A Call On Hold; Transferring A Call; Making A Call - AT&T Partner MLS 12D Quick Reference Manual

Making a Call

To call an outside party:
Outside:
1. Press an idle (not lit) line button.
[ Line ] +
2. Lift the handset.
Phone Number
3. Dial the telephone number.
To call an inside party (another extension):
Inside—Ringing: 1. Press an idle (not lit) [ Intercom ] button.
2. Lift the handset.
[ Intercom ] +
Extension Number
3. To ring the extension, dial the two-digit extension number, (or to voice
signal an MLS-model phone's speaker, dial [ * ] plus the extension
Inside—voice-signaling:
number).
[ Intercom ] + [ * ] +
Extension Number NOTE: If you lift the handset without pressing a button, you get the first
available line or the intercom, depending on your phone's automatic line
selection.
To page all extensions with MLS-model phones:
[ Intercom ] + [ * ] [ 7 ]
1. Press an idle (not lit) [ Intercom ] button.
2. Dial [ * ] [ 7 ] . When you hear a beep, speak into the handset.
Your voice is heard on all MLS phone speakers. If a user picks up, the
page becomes an intercom call to that user.

Making a Conference Call

To add parties to a call (max. 2 parties plus you):
Telephone or Extension 1. Call the first party (can use Speed Dial or Auto Dial buttons).
Number + [ Conf ] +
2. After the first party answers, press [ Conf ] .
Telephone or Extension
3. Press an idle line button and call the second party (or press
Number + [ Conf ]
[ Intercom ] and dial an extension number to add an inside party).
4. After the second party answers, press [ Conf ] again.
You are connected with both parties. The lights at all extensions in the
conference flash red and green.
To drop the last party added to the call:
To Drop:
[ Drop ] (MLS-18D, MLS- On MLS-18D, MLS-12D, and MLS-12 phones: Press [ Drop ] .
12D, and MLS-12) or
On MLS-6 and MLC-6 phones: Press [ Feature ] [ 0 ] [ 6 ] .
[ Feature ] [ 0 ] [ 6 ] (MLS-6
NOTE: You cannot add more than 2 other parties, transfer a conference
and MLC-6)
call, or join a conference call.

Putting a Call on Hold

To put an outside or intercom call on hold:
To Hold:
1. Press [ Hold ] .
[ Hold ]
To pick up a held call:
To Pick Up:
1. Press the held line button.
[ Line ]
2. Lift the handset.

Transferring a Call

To pass a call to another extension:
[ Transfer ] + 1. While active on the call, press [ Transfer ] .
Extension Number
The call is put on hold and you hear intercom dial tone.
2. Dial the extension to which you want the call transferred.
3. When someone answers, announce the call, then hang up.
If no one answers or the call is refused, to reconnect to the caller, press
the line button next to the winking green light.
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