AT&T MERLIN LEGEND MLX-20L Supervisor Manual page 73

Calling Group Agent Activities
To Program Headset Buttons on MLX
Non-Display Telephones
1. Label the button to be programmed Headset Status,
Headset Auto Answer, or Headset/Handset Mute.
2 . Press Feature and dial 00.
3 Press the button to be programmed.
4. Dial one of the following:
5 . To program another button, repeat Steps 3 and 4.
6 . Press Feature and dial *00.
To Use Headset Buttons
1.
Unplug handset.
2 .
Plug headset into telephone.
3 .
Press the programmed Headset Status button.
The green light goes on. You can talk and be heard through the
headset.
4.
Press a line button to answer calls or press the
programmed Headset Auto Answer button to activate
automatic call delivery.
When using Headset Auto Answer, you can begin talking after you
hear the tone.
5 . Press the programmed Headset Hang Up button to
disconnect the call.
*782 for Headset Status
*780 for Headset Auto Answer
*783 for Headset/Handset Mute
Using a Headset
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