Handling Calls
Identifying Call Types
Before you lift the handset, you can identify the call type
listening for a distinctive ring or, for inside voice-announce
calls, the caller's voice
scanning the lights on your console or DSS
looking at your display
The following table shows examples of the types of distinctive
rings you hear and the information you see on your display
and console when you receive calls.
Identifying Call Types 2-3
by