Do Not Disturb Exceptions; Follow Me; Follow Me Here; Follow Me To - Avaya 1608 User Manual

22.10 Do Not Disturb Exceptions

·
These are numbers for caller's who can call you even when you are set to do not disturb. This only applies
for calls to you. It does not apply for calls to a hunt group of which you are a member.

22.11 Follow Me

'Follow me to' is used to redirect your calls to another extension where you will be working. The calls are presented
with your user name so that they can be distinguished from calls for the extension's normal user. This allows you to
share another person's phone without logging them off their phone.
All calls are redirected and the calls are still subject to all your user settings as if they were ringing at your phone.

22.12 Follow Me Here

Follow here the function used to enable follow me at the extension to which you want your calls redirected.

22.13 Follow Me To

Follow me to is the function used to enable follow me from your own phone.

22.14 Forward on Busy

Forward on busy redirects your calls when your phone is not able to present you with any more alerting calls.
·
By default this function is only applied to incoming external calls to you. However, if required internal calls
can also be selected.
·
When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no
answer destination. That number can be internal or external.
·
Busy is defined has having no available call appearance buttons on which further calls can be presented.
·
Hunt group calls are not presented when you are busy and so are not forwarded by this setting.
·
The forward on busy and forward on no answer options use the same forwarding destination number. If no
number is set, they use the same destination as set for forward unconditional.
·
If you also have voicemail enabled
no answer time (default 15 seconds), the system will redirect the call to voicemail. Note that this is not
always possible for calls that have been forwarded to an external number.

22.15 Forward on No Answer

Forward on no answer redirect calls that have alerted your phone but have not been answered for some reason.
·
By default this function is only applied to incoming external calls to you. However if required internal calls can
also be selected.
·
When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no
answer destination. That number can be internal or external.
·
No answer is defined as having been presented to your phone for your no answer time (default 15 seconds).
·
Hunt group calls are not forwarded.
·
The forward on busy and forward on no answer options use the same forwarding destination number. If no
number is set, they use the same destination as set for forward unconditional.
·
If you also have voicemail enabled
no answer time (default 15 seconds), the system will redirect the call to voicemail. Note that this is not
always possible for calls that have been forwarded to an external number.

22.16 Forward Unconditional

Forward unconditional can be used to immediately redirect your calls.
·
By default this function is only applied to incoming external calls to you. However, if required internal calls
and or hunt group calls can also be selected.
·
When enabled, all calls matching the settings are forwarded to the number set as your forward unconditional
destination. That number can be internal or external.
·
You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone.
·
If you also have forward on no answer set
having rung for your no answer time (default 15 seconds), the system will redirect the call to your forward on
no answer destination. Note that this is not always possible for calls that have been forwarded to an external
number.
·
If you also have voicemail enabled
no answer time (default 15 seconds), the system will redirect the call to voicemail. Note that this is not
always possible for calls that have been forwarded to an external number.
1608/1616 Phone User Guide
IP Office
, if the the forwarded call is still unanswered after having rung for your
110
, if the the forwarded call is still unanswered after having rung for your
110
, if the unconditionally forwarded call is still unanswered after
199
, if the the forwarded call is still unanswered after having rung for your
110
Comments on this document? infodev@avaya.com
Glossary: Do Not Disturb Exceptions
15-601040 Issue 11c (Thursday, April 16, 2020)
Page 199