Table Of Contents - Avaya 1608 User Manual

Contents
1.
Introduction
1.1 Important Safety Information ..................................................................... 6
1.2 '08 Phones ..................................................................... 7
1.3 '16 Phones ..................................................................... 8
1.4 Button Modules ..................................................................... 9
1.5 Phone Keys ..................................................................... 10
1.6 The Phone Stand ..................................................................... 11
1.7 Labels ..................................................................... 12
1.8 IP Phone Features (1608 and 1616) ..................................................................... 12
1.9 The Main Phone Menus ..................................................................... 13
1.10 Other Menus ..................................................................... 15
1.11 Phone Status Letters ..................................................................... 16
1.12 Appearance Buttons/Menu ..................................................................... 17
1.12.1 Using the Appearance Menu ............................................................................ 18
1.12.2 Call Apperance Buttons ............................................................................ 19
1.12.3 Bridged Appearance Buttons ............................................................................ 21
1.12.4 Call Coverage Buttons ............................................................................ 23
1.12.5 Line Appearance Buttons ............................................................................ 25
2. Making Calls
2.1 Calling a Person from the Contacts List ..................................................................... 29
2.2 Calling a Person from the Call Log ..................................................................... 29
2.3 Redialling a Previous Number ..................................................................... 30
2.4 Making a Page Call ..................................................................... 30
2.5 Call Soft Key Options ..................................................................... 31
2.6 Busy Indication ..................................................................... 32
2.7 En-Bloc Dialing ..................................................................... 32
2.8 Withholding Your Number ..................................................................... 33
2.9 Adjust the Call Volume ..................................................................... 34
2.10 Muting a Call ..................................................................... 34
2.11 Ending Calls ..................................................................... 34
3.
Answering Calls
3.1 Answering Another Call ..................................................................... 37
3.2 Divert a Call to Voicemail ..................................................................... 38
3.3 Ignore/Silence an Incoming Call ..................................................................... 38
3.4 Dropping an Incoming Call ..................................................................... 38
3.5 Answering a Page Call ..................................................................... 38
3.6 Displaying Other Calls ..................................................................... 39
3.7 Auto Answer ..................................................................... 39
3.8 Call Pickup ..................................................................... 40
4.
Redialling
4.1 Redial a Call (One Mode) ..................................................................... 42
4.2 Redial a Call (List Mode) ..................................................................... 42
4.3 Selecting Your Redial Mode ..................................................................... 43
4.4 View Call Details ..................................................................... 44
4.5 Add a Call to Your Contacts ..................................................................... 44
5. Redirecting Calls
5.1 Follow Me ..................................................................... 47
5.1.1 Follow Me To (Features Menu) ............................................................................ 48
5.1.2 Follow Me (Status Menu) ............................................................................ 48
5.1.3 Follow Me Here (Features Menu) ............................................................................ 49
5.2 Forwarding Calls ..................................................................... 50
1608/1616 Phone User Guide
IP Office
5.3 Do Not Disturb
5.4 Twinning
6.
6.1 Holding Calls
6.2 Parking Calls
7.
7.1 Transfer to Voicemail
7.2 Transferring a Held Call
7.3 Transfer to Your Mobile Phone
8.
8.1 Forced Account Code Entry
8.2 Manual Account Code Entry
9.
9.1 Starting a Conference
9.2 Adding a Call to a Conference
9.3 Viewing Conference Details
9.4 Dropping/Muting Parties
9.5 Holding a Conference Call
9.6 Context Sensitive Conferencing
10.
10.1 Headset Operation
10.2 Handsfree Speaker Operation
11.
11.1 How the Directory Search Works
11.2 Viewing Contacts Details
11.3 Make a Call from the Directory
Comments on this document? infodev@avaya.com
5.2.1 Forward Unconditional (Status Menu) ............................................................................ 52
5.2.2 Forward Unconditional (Features Menu) ............................................................................ 53
5.2.3 Forward On No Answer (Status Menu) ............................................................................ 54
5.2.4 Forward On Busy (Status Menu) ............................................................................ 55
5.2.5 Forward On Busy/No Answer (Features
............................................................................ 56
Menu)
..................................................................... 57
5.3.1 DND On/Off (Features Menu) ............................................................................ 58
5.3.2 DND Off (Status Menu) ............................................................................ 58
5.3.3 Do Not Disturb Exceptions ............................................................................ 58
..................................................................... 59
5.4.1 Mobile Twinning Control ............................................................................ 60
5.4.2 Transfering a Call to Your Mobile Phone ............................................................................ 61
5.4.3 Reclaiming a Twinned Call ............................................................................ 61
5.4.4 Switching Twinning Off (Status Menu) ............................................................................ 61
Holding and Parking Calls
..................................................................... 65
6.1.1 Holding a Call ............................................................................ 65
6.1.2 Taking a Call Off Hold ............................................................................ 65
6.1.3 Switching Between Calls ............................................................................ 66
6.1.4 Transfer a Held Call ............................................................................ 66
..................................................................... 67
6.2.1 Park Using the Menu ............................................................................ 68
6.2.2 Unpark (Features Menu) ............................................................................ 68
6.2.3 Unpark (Status Menu) ............................................................................ 68
6.2.4 Park & Page ............................................................................ 69
Transferring Calls
..................................................................... 72
..................................................................... 73
..................................................................... 73
Account Codes
..................................................................... 76
..................................................................... 76
Conference Calls
..................................................................... 78
..................................................................... 78
..................................................................... 79
..................................................................... 79
..................................................................... 79
..................................................................... 80
Headset/Handsfree Operation
..................................................................... 82
10.1.1 Headset Volume ............................................................................ 83
10.1.2 Default Handsfree Audio Path ............................................................................ 83
10.1.3 Automatic Gain Control ............................................................................ 83
..................................................................... 84
10.2.1 Speaker Volume ............................................................................ 85
10.2.2 Default Handsfree Audio Path ............................................................................ 85
10.2.3 Automatic Gain Control ............................................................................ 85
Contacts/Directory
..................................................................... 89
..................................................................... 90
..................................................................... 91
15-601040 Issue 11c (Thursday, April 16, 2020)
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