Paper Jams
What Causes a
Paper Jam?
Locating the Jam
Your printer has been designed to provide reliable, trouble- free
operation. Nonetheless, you may experience an occasional paper jam.
When the printer detects a misfeed or a paper jam, the printing process
is halted, and a Control Panel message is displayed. See "Control Panel
Messages" (page 6-15).
After the paper jam has been cleared, the printer will resume operation
to complete the print job, reprinting the page that jammed.
Paper jams occur most often when:
•
The throughput paper stock does not meet specification. See
Chapter 2: Paper Handling.
•
The paper stock is in poor condition.
•
The paper stock has been improperly loaded into the paper trays.
•
The printer needs cleaning.
•
Printer parts are worn and need to be replaced.
Paper jams may occur in any of the following three locations, listed
below in order of the most likely area for a jam:
•
Exiting the paper tray.
•
Moving through the rollers to the fusing unit under the top cover.
•
Moving through the output section under the front cover.
C h a p t e r 6 : T r o u b l e s h o o t i n g
T r o u b l e s h o o t i n g
6-19