Xerox Phaser 4510 User Manual

Xerox Phaser 4510 User Manual

Xerox phaser 4510: user guide
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®
Phaser
4510
laser printer

User Guide

Guide d'utilisation
Guida dell'utente
Benutzerhandbuch
Guía del usuario
Guia do Usuário
Gebruikershandleiding
Användarhandbok
Betjeningsvejledning
www.xerox.com/support

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Table of Contents
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Summary of Contents for Xerox Phaser 4510

  • Page 1: User Guide

    ® Phaser 4510 laser printer User Guide Guide d’utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support...
  • Page 2 Copyright © 2008 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
  • Page 3: Table Of Contents

    Manually Setting the Printer’s IP Address ....... . . 2-7...
  • Page 4 Paper That Can Damage Your Printer ........
  • Page 5 Moving the Printer Within the Office ........
  • Page 6 Web Links ............6-26 User Safety Index Phaser® 4510 Laser Printer Contents...
  • Page 7: Printer Features

    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 Control Panel on page 1-7 ■ ■ More Information on page 1-10 Phaser® 4510 Laser Printer...
  • Page 8: Parts Of The Printer

    Parts of the Printer This section includes: ■ Front-Right View on page 1-2 Rear-Left View on page 1-3 ■ ■ Internal Components on page 1-3 Front-Right View Paper stop Control panel Tray 1 Power switch Tray 2 Optional Tray 3...
  • Page 9: Rear-Left View

    Configuration card USB connection Parallel cable connection Power receptacle Optional duplex unit Rear cover Stacker rear cover (Stacker is an option.) Stacker extension Internal Components Print cartridge Transfer roller Fuser unit Phaser® 4510 Laser Printer 4510-067 4510-094 Parts of the Printer...
  • Page 10: Printer Configurations

    Upgrades on page 1-6 Standard Features The Xerox Phaser 4510 Laser Printer embodies many features to meet your print needs. The following features are standard. ■ True 1200 x 1200 and 600 x 600 dpi output at 45 pages per minute Letter, and 43 pages per minute A4 ■...
  • Page 11: Available Configurations

    Available Configurations The Phaser 4510 printer is available in four standard configurations. Feature Maximum Resolution 1200 x 1200 Maximum Print Speed PostScript and PCL Fonts Memory (MB)** 20 MB Flash Memory Hard Drive Automatic 2-Sided Printing (Duplex) Duplex Printing Speed...
  • Page 12: Options

    128 MB and 256 MB memory cards (maximum of 512 MB installed memory in two slots) 20 MB Flash Memory ■ To order options for your Phaser 4510 Laser Printer, contact your local reseller or go to www.xerox.com/office/4510supplies. Upgrades To order the Phaser 4510B to 4510N upgrade, contact your local reseller or go to www.xerox.com/office/4510supplies.
  • Page 13: Control Panel

    Prompts you to load paper, order and replace supplies, and clear jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change printer and network settings. ■ Enables you to access supply status. Phaser® 4510 Laser Printer...
  • Page 14: Control Panel Layout

    Print the Menu Map to see other information pages available for printing. Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.
  • Page 15: Sample Pages

    You can also print information pages from CentreWare Internet Services (IS) and from the printer driver. Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions. To print the sample pages: On the control panel, select...
  • Page 16: More Information

    This section includes: ■ Resources on page 1-10 Xerox Support Centre on page 1-11 ■ Obtain information regarding your printer and its capabilities from the following sources. Resources Information Installation Guide* Quick Use Guide* User Guide (PDF)* Warranty Advanced Features Guide (PDF)
  • Page 17: Xerox Support Centre

    Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher. The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock.
  • Page 18: Network Basics

    ■ Installing the Printer Drivers on page 2-9 ■ IPv6 on page 2-14 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/4510support Phaser® 4510 Laser Printer on page 2-2...
  • Page 19: Overview Of Network Setup And Configuration

    Windows operating systems: Run the Installer on the Software and Documentation CD-ROM to automatically set the printer’s IP address if the printer is connected to an established TCP/IP network. You can also manually set the printer’s IP address on the control panel.
  • Page 20: Choosing A Connection Method

    If you are connecting to one or more computers with a hub, connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.
  • Page 21: Connecting Via Usb

    1284-B [male] cable), with a maximum length of three meters (10 feet). Connect the Parallel cable to the printer and the computer while they are both Off, and then turn them On. Install the printer driver from the Software and Documentation CD-ROM, and select the appropriate LPT Parallel port.
  • Page 22: Configuring The Network Address

    Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Xerox Installer launches, follow the prompts for installation.
  • Page 23: Dynamic Methods Of Setting The Printer's Ip Address

    You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP. Note: You can view the printer’s IP address at any time. On the control panel, select , press the OK button, select Information OK button.
  • Page 24: Manually Setting The Printer's Ip Address

    If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.
  • Page 25 CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help. After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS. Launch your web browser. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
  • Page 26: Installing The Printer Drivers

    Macintosh OS X, Version 10.3 and Higher Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver...
  • Page 27: Windows 2000 Or Later

    Confirm that the first drop-down menu is set to Bonjour (Rendezvous). Select the printer in the window. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer model from the list of available devices.
  • Page 28 Enter the printer’s IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button. The printer is added to the list.
  • Page 29 Does not select the appropriate printer from the Print Using drop-down list, go to Step 6. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer from the list of available printers. Click the Add button.
  • Page 30 To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder. Click the Add button. Select IP Printer from the upper left corner of the Printer Browser. Select LPD from the pull-down menu. Enter the printer’s IP address in the Address field.
  • Page 31: Ipv6

    Enabling IPv6 IPv6 can be enabled or disabled independently of IPv4. Note: If you disable both IPv4 and IPv6, you will lose your connection to the printer. For information on restoring the default TCP/IP settings, see on page 2-15. To enable/disable IPv6, use one of the following options: ■...
  • Page 32: Setting The Interface Id

    (0 through 9, a through f, or A through F). Note: If you change the Interface ID, you are prompted to reset the printer before the changes take effect. The Interface ID can only be set in CentreWare IS.
  • Page 33: Automatic Address Assignment

    Enabling/Disabling Automatic Address Assignment with CentreWare IS To set the Interface ID with CentreWare IS: Launch your web browser. Enter your printer’s IP address in the browser’s Address field. Click Properties. Select the Protocols folder on the left navigation panel, and then click TCP/IP.
  • Page 34: Dhcpv6

    Setting DHCPv6 Options Using CentreWare IS To change DHCPv6 options using CentreWare IS: Launch your web browser. Enter your printer’s IP address in the browser’s Address field. Click Properties. Select the Protocols folder on the left navigation panel, and then click TCP/IP.
  • Page 35: Manual Address Assignment

    Setting the IPv6 Address Using CentreWare IS To manually set the IPv6 address using CentreWare IS: Launch your web browser. Enter your printer’s IP address in the browser’s Address field. Click Properties. Select the Protocols folder on the left navigation panel, and then click TCP/IP.
  • Page 36: Address Precedence

    Using CentreWare IS To set address precedence using CentreWare IS: Launch your web browser. Enter your printer’s IP address in the browser’s Address field. Click Properties. Select the Protocols folder on the left navigation panel, and then click TCP/IP. Click the TCP/IP (v6) button.
  • Page 37: Printing Basics

    Supported Paper and Media on page 3-3 Loading Paper on page 3-7 ■ ■ Selecting Printing Options on page 3-18 ■ Printing on Both Sides of the Paper ■ Printing on Specialty Media on page 3-25 Phaser® 4510 Laser Printer on page 3-23...
  • Page 38: Overview Of Basic Steps

    From the software application, access the Print dialog box, and then select printing options in the printer driver. Send the job to the printer from the software application’s Print dialog box. See also: Loading Paper on page 3-7...
  • Page 39: Supported Paper And Media

    Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 4510 printer. They are guaranteed to produce excellent results with your printer.
  • Page 40: Paper That Can Damage Your Printer

    Padded envelopes ■ Non-laser glossy or coated paper ■ Perforated media Caution: Use only Xerox transparency film. Other types of transparency film can melt and and damage the printer. Phaser® 4510 Laser Printer Supported Paper and Media on page 3-45...
  • Page 41: Paper Storage Guidelines

    Avoid having food or drinks in the area where paper is stored or handled. ■ Do not open sealed packages of paper until you are ready to load them into the printer. Leave paper in the original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.
  • Page 42 #10 Commercial* 4.12 x 9.5 in. 176 x 250 mm 162 x 229 mm 110 x 220 mm *Auto-sensed Phaser® 4510 Laser Printer Supported Paper and Media 4510-028 Tray 2 Trays 1-4 (17 lb. Bond – 80 lb. Cover) Custom Sizes Tray 1 Width: 76 –...
  • Page 43: Loading Paper

    Only use paper, transparencies, or specialty media that is flat. If frequent jamming occurs with card stock or heavier paper that is less than 175 mm (7 in.) long, reduce the number of sheets in the tray. Phaser® 4510 Laser Printer on page 3-12 on page 3-17...
  • Page 44: Loading Paper In Tray 1

    Loading Paper in Tray 1 To load paper or other media in Tray 1: Pull Tray 1 completely out of the printer. If loading paper having a different width or length, adjust the width and length guides. Adjusting Guides Phaser® 4510 Laser Printer...
  • Page 45 Extending Tray Length Fan the paper to release sheets that are stuck together. Insert the paper into the tray, and adjust the paper guides to fit the paper. Phaser® 4510 Laser Printer 4510-071 Reducing Tray Length 4510-042...
  • Page 46 ■ For 2-sided printing, place the first side to be printed facedown with the bottom of the page entering the printer first. ■ For prepunched paper, place the paper with the holes toward the right side of the tray.
  • Page 47 Push the paper tray completely into the printer. To use the current tray setup, press the OK button on the control panel. If you load a new type or size of paper in the tray, do the following: Select , and then press the OK button.
  • Page 48: Loading Paper In Tray 2, 3, Or 4

    Only Tray 1 can be used to print Index Card sized stock. See also: Loading Paper on page 3-7 Printing on Specialty Media on page 3-25 To load paper into Tray 2, 3, or 4: Pull the tray completely out of the printer. Phaser® 4510 Laser Printer 4510-089 3-12 Loading Paper...
  • Page 49 Reduce the tray by moving the release tabs to the sides of the tray and pushing in the front of the tray. Extending Tray Fan the paper to release sheets that are stuck together. Phaser® 4510 Laser Printer 4510-074 Adjusting Length Guides 4510-075...
  • Page 50 ■ For 2-sided printing, place the first side to be printed facedown with the bottom of the page entering the printer first. For more information on 2-sided printing, see Printing on Both Sides of the Paper For prepunched paper, place the paper with the holes toward the right side of the ■...
  • Page 51 If necessary, press the paper guides inward to fit the paper. Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 4510 Laser Printer 4510-100 4510-074 3-15 Loading Paper...
  • Page 52 Insert the tray into the tray slot, and push the tray completely into the printer. To use the current tray setup, press the OK button on the control panel. If you load a new type of paper in the tray: Select , and then press the OK button.
  • Page 53: Tray 1 Mode And Tray 2-N Mode

    Paper Tray Setup menu option on the printer’s control panel. To print from a tray, the paper size and type of your print job must match the tray’s paper size and type settings on the control panel.
  • Page 54: Selecting Printing Options

    (ppm) ability of the printer. Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.
  • Page 55: Selecting Options For An Individual Job (Windows)

    With the desired document or graphic open in your application, access the Print dialog box. Select the Phaser 4510 printer and click its Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 56: Selecting Options For An Individual Job (Macintosh)

    Selecting Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer.
  • Page 57 Mac OS X, Version Copies & Pages 10.2 and 10.3 Layout Paper Handling Cover Page Paper Feed Job Types Image Quality Phaser® 4510 Laser Printer Selecting Printing Options Printing Options Copies ■ Pages ■ Pages per sheet ■ Layout direction ■...
  • Page 58: Restrictions On Printing

    Usage of these features can be restricted to particular times of the day and for particular applications. For example, your system administrator may restrict one-sided printing from your email application; the printer always prints multi-page email messages on both sides of the paper.
  • Page 59: Printing On Both Sides Of The Paper

    Automatic 2-sided printing is available from all trays. Before printing a 2-sided document, verify the following requirements: ■ The printer must have a duplex unit installed. The duplex hardware comes standard on the Phaser 4510DX and 4510DT configurations, and it is a option that is available for the Phaser 4510B and 4510N.
  • Page 60: Binding Edge Options

    Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.
  • Page 61 Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
  • Page 62 Printing Transparencies from Tray 1 Remove Tray 1 from the printer by pulling out on the handle. Remove the lid from the tray. Remove all media from the tray. Fan the transparencies to release sheets that are stuck together. Phaser® 4510 Laser Printer...
  • Page 63: Printing On Specialty Media

    Adjust the paper guides to fit the transparencies. Replace the lid on the tray. Caution: The lid of the tray must be firmly closed. If not, the transparencies may become misaligned and cause a jam. Phaser® 4510 Laser Printer Printing on Specialty Media 4510-080 4510-081 4510-099...
  • Page 64: Printing Transparencies

    , and then press the OK button. Transparency Select the appropriate paper size, and then press the OK button. In the printer driver, select either Transparency as the paper type or Tray 1 as the paper source. Printing Transparencies from Trays 2–4 Pull the tray that you want to load with transparencies completely out of the printer.
  • Page 65 Do not load transparencies above the lower fill line indicated on the paper tray. Overloading the tray may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies. Phaser® 4510 Laser Printer Printing on Specialty Media 4510-098...
  • Page 66 If necessary, press the guides inward to fit the transparencies. Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. Phaser® 4510 Laser Printer Printing on Specialty Media 4510-100 4510-106...
  • Page 67 Insert the tray into the tray slot, and push the tray completely into the printer. On the control panel, select the transparency type: Select , and then press the OK button. Paper Tray Setup Select Tray 2 Paper Tray 3 Paper If the correct transparency size and type are displayed as the current setup, select and then press the OK button.
  • Page 68: Printing Envelopes

    Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 69 For Monarch and DL envelopes, place the envelopes in the tray flap-side down with the top of the envelope entering first. Insert the tray into the tray slot, and push the tray completely into the printer. Phaser® 4510 Laser Printer...
  • Page 70 , and then press the OK button. Select the appropriate paper size, and then press the OK button. In the printer driver, select either Envelope as the paper type or Tray 1 as the paper source. Printing Envelopes from Trays 2–4 Pull the tray that you want to load with envelopes completely out of the printer.
  • Page 71 Envelope ■ Select the appropriate paper size, and then press the OK button. In the printer driver, select either Envelope as the paper type or the tray you just loaded as the paper source. Phaser® 4510 Laser Printer Printing on Specialty Media...
  • Page 72: Printing Labels

    Do not use vinyl labels. ■ Print only on one side of the sheet of labels. Do not use any sheet where labels are missing; it may damage the printer. ■ ■ Store unused labels flat in their original packaging. Leave the sheets of labels inside the original packaging until ready to use.
  • Page 73 Insert the labels into Tray 1, and adjust the paper guides to fit the sheets. ■ Place the side to be printed faceup with the top of the sheets entering first. ■ Do not load more than 100 sheets. Phaser® 4510 Laser Printer Printing on Specialty Media 4510-097 4510-087 3-37...
  • Page 74 , and then press the OK button. Select the appropriate paper size, and then press the OK button. In the printer driver, select either Labels as the paper type or Tray 1 as the paper source. Phaser® 4510 Laser Printer...
  • Page 75 Printing Labels from Trays 2–4 Pull the tray completely out of the printer. Remove the lid from the tray. Fan the labels to release sheets that are stuck together. Phaser® 4510 Laser Printer Printing on Specialty Media 4510-089 4510-098 3-39...
  • Page 76 In the following illustration, 2 indicates the maximum fill line for labels. Replace the lid on the tray. Caution: The lid of the tray must be firmly closed. If not, the labels may become misaligned and cause a jam. Phaser® 4510 Laser Printer Printing on Specialty Media 4510-151 4510-109 3-40...
  • Page 77: Printing Index Cards

    Labels ■ Select the appropriate paper size, and then press the OK button. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. Printing Index Cards Index cards (3 in. x 5 in.) can be printed from Tray 1 only. Index cards can not be used for 2-sided printing.
  • Page 78 Do not load paper above the fill line indicated inside the tray. Adjust the paper guides to fit against the index cards. Insert the tray into the printer tray slot and push it completely to the back of the printer. Phaser® 4510 Laser Printer...
  • Page 79: Printing Custom Size Paper

    Index Card , and then press the OK button. In the printer driver, select the appropriate tray or paper type. Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper from any tray.
  • Page 80 ■ For single-sided printing, if you are using preprinted or prepunched paper, place the side to be printed facedown with the top of the paper entering the printer first. ■ For 2-sided printing, if you are using preprinted or prepunched paper, place the first side to be printed faceup with the bottom of the page entering the printer first.
  • Page 81: Creating Custom Paper Types

    When you define a new custom size, it is stored in the printer so it can be used again. Up to five custom sizes can be stored in the printer. If you define a new custom size after five custom sizes have been stored, the new custom size replaces the least recently used.
  • Page 82: Print Quality

    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints ■ Solving Print-Quality Problems Phaser® 4510 Laser Printer on page 4-2 on page 4-3...
  • Page 83: Controlling The Quality Of Your Prints

    Controlling the Quality of Your Prints The print-quality mode directly controls the quality of your prints, and the paper type directly controls the print speed. You can change these settings in the printer driver or on the control panel. Note: Driver settings override the control panel settings.
  • Page 84: Solving Print-Quality Problems

    Your printer is designed to produce consistently high-quality prints. If you observe print- quality problems, use the information in this topic to diagnose the problem. For best results, use only Xerox Printing Media. For information on supported paper types and weights, see...
  • Page 85: Light Prints

    The overall image is lighter than normal. Possible Causes The paper may be damp. You may be using Draft mode. The toner level may be low. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Replace the paper. Turn off Draft mode.
  • Page 86: Blank Prints

    Print a Configuration page. If the Configuration page prints correctly, ■ check the interface cable between the computer and printer, the printer setup, and application software. If the Configuration page is blank, replace the ■ print cartridge then reprint the Configuration page.
  • Page 87: Black Prints

    Replace the print cartridge. Print a Configuration page. If the Configuration page prints correctly, ■ check the interface cable between the computer and the printer, and the application software. If the connections appear normal, contact ■ your Customer Support Center.
  • Page 88: Horizontal Line Deletions

    The print cartridge may not be installed correctly. The print cartridge may be defective or at the end of its life. The transfer roller may be defective. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Remove and re-install the print cartridge.
  • Page 89: Vertical Line Deletions

    The paper may be defective with creases, folds, etc. The print cartridge may be defective or at the end of its life. The transfer roller may be defective. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Replace the paper. Replace the print cartridge.
  • Page 90: Horizontal Dark Streaks

    The print cartridge may be defective or at the end of its life. The paper path may be contaminated with toner. The fuser may be defective. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Replace the print cartridge. Print several blank sheets of paper to remove the toner accumulations.
  • Page 91: Vertical Dark Streaks

    The paper path may be contaminated with toner. The print cartridge may be defective or at the end of its life. The fuser may be defective. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Print several blank sheets of paper to remove the toner accumulations.
  • Page 92: Dark Spots Or Marks

    The paper path may be contaminated with toner. The print cartridge may be defective. The fuser may be defective. The transfer roller may be defective. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Print several blank sheets of paper to remove the toner accumulations.
  • Page 93: Unfused Or Partially Fused Image

    Adjust the fuser setting for the paper type ■ selected. Verify that the printer is located in an environment with the temperature between 5° and 35° C (41° and 95° F) and the relative humidity between 15% and 85%. Move the printer to a suitable area, away from air conditioning vents, open loading docks, etc.
  • Page 94: Wrinkled Prints

    The paper may be in poor condition. The paper may be damp. The fuser may be at the end of its life. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Verify that the paper is correctly loaded in the appropriate tray.
  • Page 95: Blurred Prints

    Possible Causes The paper may be in poor condition. The paper may be damp. The print cartridge may be defective or at the end of its life. Phaser® 4510 Laser Printer Solving Print-Quality Problems Solutions Replace the paper. Replace the paper.
  • Page 96: Repeating Defects

    Reinstall the original print cartridge. Replace the maintenance kit (fuser and transfer roller). If the problem continues, contact your Customer Support Center. To order Xerox supplies, contact your local reseller or go to 4510supplies. Phaser® 4510 Laser Printer Solving Print-Quality Problems...
  • Page 97: Setting The Fuser Temperature

    If the printed image is not fully fused to the paper and easily rubs off, adjusting the fuser temperature may produce better results. The printer has six fuser temperatures that can be configured for each media type. Heavier and high cotton content media usually requires a higher temperature to sufficiently bond the toner to the paper.
  • Page 98: Print Area Is Not Centered On The Paper

    If the problem continues, use the Calibrate Margins page to shift the print area on the paper. The print area appears as a dashed rectangle on the Calibrate Margins page; the printer does not print outside this rectangle. On the control panel, select...
  • Page 99: Maintenance

    Maintenance This chapter includes: ■ Cleaning the Printer on page 5-2 ■ Ordering Supplies on page 5-5 Extended Periods of Non-Use ■ ■ Moving and Repacking the Printer Phaser® 4510 Laser Printer on page 5-7 on page 5-8...
  • Page 100: Cleaning The Printer

    User Safety on page A-1. Cleaning the Outside of the Printer To remove stains, clean the outside of the printer using a soft, damp cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer.
  • Page 101 Push down on the shaft of the feed roll (1), and then widen the tab of the feed roll to loosen it (2). Remove the feed roll from the paper tray shaft (3). Clean the rollers with a damp cloth. Phaser® 4510 Laser Printer Cleaning the Printer 4510-116 4510-117...
  • Page 102 Align the tabs on the feed roll with the slots on the shaft (1), and then push the feed roll completely onto the shaft (2). Push the paper tray back into the printer. Phaser® 4510 Laser Printer Cleaning the Printer...
  • Page 103: Ordering Supplies

    Replacements may be parts or kits. Routine maintenance items are typically customer replaceable. The only routine maintenance item for the Phaser 4510 Laser Printer is the maintenance kit. Access the menu on the control panel to see the remaining life of the Supplies Info maintenance kit.
  • Page 104: When To Order Supplies

    , and then press the OK button. Supplies Info Select Supplies Usage Page To order supplies, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/4510supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service...
  • Page 105: Extended Periods Of Non-Use

    Extended Periods of Non-Use Perform the following procedure if the printer will not be used for a long period of time. Turn the power switch to off. Remove the power cord and other cables. Warning: Due to the risk of electric shock, you should not touch the power cord with wet hands.
  • Page 106: Moving And Repacking The Printer

    The print cartridge must be removed before shipping the printer. Repack the print cartridge in a plastic bag, and seal the bag. Repack the printer using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the printer are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.
  • Page 107: Troubleshooting

    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-24 See also: Print Quality on page 4-1 Cleaning the Feed Roller on page 5-2 Phaser® 4510 Laser Printer...
  • Page 108: Clearing Paper Jams

    To reduce the occurrence of paper jams, follow the guidelines and instructions in the Basics chapter in this guide. It includes information about supported paper and media, guides for usage, and instructions for properly loading paper in the trays. Phaser® 4510 Laser Printer Clearing Paper Jams on page 6-7 on page 6-9...
  • Page 109: Jam At Tray 1, 2, 3, Or 4

    Help (?) button to view information about the paper jam. To clear the jam: Pull the tray(s) specified on the control panel completely out of the printer. Note: For all trays except Tray 2, pull out the specified tray and all trays above it. For example, if the jam is at Tray 3, pull out Trays 1, 2, and 3.
  • Page 110 Pull jammed paper from the printer tray slot. Remove crumpled paper from the tray. If you have a stacker, remove paper from the stacker, and then lift the stacker tray. Phaser® 4510 Laser Printer 4510-037 4510-038 4510-005 Clearing Paper Jams...
  • Page 111 Open the top cover. Remove the print cartridge. Remove the jammed paper. Confirm that all paper fragments are removed. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-007 4510-122 4510-127...
  • Page 112 Insert the print cartridge. Replace all the trays. Close the top cover. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-123 4510-145 4510-004...
  • Page 113: Jam At The Exit And Jam At The Rear

    Jam at the Exit and Jam at the Rear There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message.
  • Page 114 Remove the jammed paper. Confirm that all paper fragments are removed. If you did not find jammed paper in Step 2, open the fuser exit cover and pull the jammed paper completely out of the printer. Note: When you let go of the fuser exit cover it will return to it’s original position.
  • Page 115: Jam At The Exit And Jam At The Rear (With Duplex Unit)

    Jam at the Exit and Jam at the Rear (with Duplex Unit) There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message.
  • Page 116 Remove the jammed paper. Confirm that all paper fragments are removed. If you do not find jammed paper in Step 3, open the fuser exit cover and pull the jammed paper completely out of the printer. Note: When you let go of the fuser exit cover it will return to it’s original position.
  • Page 117: Jam At The Exit - Open Top Cover To Clear

    Jam at the Exit - Open Top Cover to Clear There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message.
  • Page 118 Remove the jammed paper from the exit. Confirm that all paper fragments are removed. Open the top cover. Close the top cover. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-027 4510-007 4510-004 6-12...
  • Page 119: Jam At The Top Cover

    If you have a stacker, lower the stacker. Jam at the Top Cover There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message.
  • Page 120 Turn the green roller to move the jammed paper out of the rollers, and then gently pull the jammed paper out of the rollers. If you cannot move the jammed paper, pull Trays 1 and 2 completely out of the printer. Phaser® 4510 Laser Printer...
  • Page 121 Turn the green roller and remove the jammed paper. Confirm that all paper fragments are removed. Replace the trays. Reinsert the print cartridge. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-033 4510-035 4510-123 6-15...
  • Page 122 Close the top cover. If you have a stacker, lower the stacker tray. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-004 4510-010 6-16...
  • Page 123: Jam At The Duplex Unit

    Jam at the Duplex Unit There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message. To clear the jam: Open the duplex unit cover.
  • Page 124: Jam At The Stacker

    Close the duplex unit. Jam at the Stacker There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message.
  • Page 125 Remove the jammed paper. Confirm that all paper fragments are removed. Close the rear stacker cover. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-032 4510-003 6-19...
  • Page 126: Paper Size Jam

    Paper Size Jam There is a jam at the exit or at the rear cover. On the control panel of the printer, press the Help (?) button to view information about the control panel message. To clear the jam: Pull the tray completely out of the printer.
  • Page 127 Insert the tray into the printer slot and push it completely to the back of the printer. If the control panel prompts you: If you haven't changed the type of paper, press the OK button. ■ ■ If you have changed the type of paper, scroll to the correct paper type and press the OK button.
  • Page 128 Open the rear cover. Warning: Be careful, some components inside the rear cover may be hot. Remove the jammed paper. Confirm that all paper fragments are removed. Close the rear cover. Phaser® 4510 Laser Printer Clearing Paper Jams 4510-020 4510-021 4510-002...
  • Page 129 Clearing Paper Jams If you have a duplex unit, close the duplex unit cover. 4510-001 Phaser® 4510 Laser Printer 6-23...
  • Page 130: Getting Help

    The Help button is labeled with a ? symbol. PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention.
  • Page 131: Phasersmart Technical Support

    PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default web browser to send diagnostic information from your printer to the Xerox website for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support.
  • Page 132: Web Links

    Web Links Xerox provides several websites that offer additional help on your Phaser 4510 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.
  • Page 133: User Safety

    If you do not know if an outlet is grounded, ask an electrician to check the outlet. ■ Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. Do not use an extension cord or power strip.
  • Page 134 Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
  • Page 135 Printer Location Place the printer in a dust-free area within a temperature range of 41° F to 95° F (5° C to 35° C) and a relative humidity range of 15 percent to 85 percent. Humidity should be 70 percent or below at 90° F, and temperature should be 82° F or below at 85 percent humidity.
  • Page 136 Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 137 Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer: ■ Turn off the printer and unplug all power cables before moving the printer. ■ Always use two people to lift the printer. Always lift the printer from the designated lift points.
  • Page 138 Do not tilt the printer more than 10 degrees to the front/back or right/left. Tilting more than 10 degrees may lead to consumables inside the printer spilling out. Note: The rear side of this printer is heavier than the front. Be aware of this weight difference when moving the printer. ■...
  • Page 139 For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain, lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations.
  • Page 140 Macintosh OS X version 10.3, 2-10 Macintosh OS X version 10.4, 2-12 PCL, 2-9 PostScript, 2-9 selecting 2-sided printing, 3-24 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-11 duplex unit closing cover, 6-23 opening cover, 6-21 paper jam, 6-17 Index-1...
  • Page 141 IP address, 2-6 electrical safety, A-1 enabling AutoIP on the printer, 2-6 enabling DHCP on the printer, 2-6 envelopes, 3-32 guidelines, 3-32 printing from Tray 1, 3-32 error and warning messages, 6-24 Ethernet connection, 2-3 features...
  • Page 142 Local Area Network (LAN), 2-5 location of the printer, A-3 Macintosh PostScript driver settings, 3-20 selecting printing options for an individual job, 3-20 Xerox Support Centre, 1-11 Macintosh OS X version 10.3 Bonjour connection, 2-10 LPD/LPR connection, 2-11 printer drivers, 2-10 USB connection, 2-11 Macintosh OS X version 10.4, 2-12...
  • Page 143 3-18 PhaserSMART technical support, 1-10, 6-25 PostScript, 2-9 fonts, 1-4 power saver settings, 1-9 preparing the printer for shipment, 5-8 pre-printed paper, 3-8 preventing paper jams, 6-2 print processing time, 3-18 speed, 3-18 print cartridge inserting, 6-15...
  • Page 144 PostScript, 2-9 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-11 printing 2-sided, 3-24 automatic 2-sided, 3-23 basics, 3-2 binding edge options, 3-24 custom size paper, 3-44 envelopes, 3-32 index cards, 3-41 information pages, 1-8 labels, 3-36 Layout/Waterrmark tab, 3-19...
  • Page 145 Windows install printer drivers for Windows 2000 or later, 2-10 printing options, 3-19 selecting printing options for an individual job, 3-19 Xerox Support Centre, 1-11 Windows PostScript driver, 2-9 Xerox supplies recycling programs, 5-6 supplies website, 5-6 Support Centre, 1-11...

This manual is also suitable for:

Phaser 4510dtPhaser 4510bPhaser 4510dxPhaser 4510n

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