Xerox WorkCentre M15 User Manual page 164

PROBLEM
Printing is too slow
Irregular faded patches of print
Black staining
Character voids
Background scatter
Missing characters
Page 11-18
PROBABLE CAUSE
The computer parallel
port may not be set for
high speed
communications.
If using Windows 95, the
spool setting may be set
incorrectly.
Computer may not have
enough memory (RAM).
Print job is too large
There is a paper quality
problem.
Toner may be unevenly
distributed.
There is a paper quality
problem.
The paper may be too
dry.
The paper may be too
damp.
Printing over uneven
surfaces.
The paper may be too
damp.
SUGGESTED SOLUTION
If the computer is equipped with an ECP
parallel port, enable this mode of operation.
Refer to the Enabling High Speed Printer
Communications section of the PC's user
guide.
Point to the Start Task bar and then click
Settings, then Printers. Click the product
icon with the right mouse button. Click
Properties and then spool settings on the
Details tab. Enter the required setting from
the available choices.
Install more RAM in the computer.
Reduce resolution from 600 dpi to 300 dpi.
Use only paper that meets the specifications
required by the product.
Remove the toner cartridge and shake it
gently to distribute the toner evenly. Then
reinstall the toner cartridge.
Use only paper that meets the specifications
required by the product.
Try printing with a different batch of paper.
Try printing with a different batch of paper.
Do not open packages of paper until
necessary so that the paper does not absorb
too much moisture from the air.
If printing onto envelopes, change the
printing layout to avoid printing over areas
that have overlapping seams on the reverse
side.
Try printing with a different batch of paper.
Do not open packages of paper until
necessary so that the paper does not absorb
too much moisture from the air.
Xerox WorkCentre M15/M15i User Guide