Rinnai Demand Duo R Series Installation And Operation Manual page 49

Limited Warranty for Demand Duo™ R Series - CHS199100R / CHS19980R
What is covered?
The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the prod-
uct is installed and operated according to Rinnai written installation instructions, subject to the terms
within this Limited Warranty document. This Limited Warranty applies only to products that are installed
correctly in the United States and Canada. Improper installation may void this Limited Warranty. It is rec-
ommended that a trained and qualified professional who has attended a Rinnai installation training class
complete your installation. This Limited Warranty coverage, as set out in the table below, extends to the
original purchaser and subsequent owners, but only while the product remains at the site of the original
installation and terminates if the product is moved or reinstalled at a new location.
How long does coverage last?
Item
Heat Exchanger
Storage Tank
All Other Parts and Components
Reasonable Labor
[1] Period of coverage is reduced to 3 years from date of purchase when used as a recirculating water heater within
a hot water recirculation loop, where the water heater is in series with a recirculation system and all recirculating
water flows through the water heater, and where an aquastat /thermostat, timer, or an on-demand recirculation
system is not incorporated.
On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold
lines or a dedicated return line, and only activates when hot water is used. It can be activated by a push button,
motion sensor, or voice activation but not by a temperature sensor. A timer added to a standard recirculating
pump is not considered as on-demand.
NOTE: The integrated controller on indoor models has a 1 year warranty on parts.
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials
or workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with
the repair or replacement of any such part or component during the term of the labor warranty period. All
repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by a qualified
professional who is properly trained to do the type of repair.
Replacement of the product may only be authorized by Rinnai at its sole discretion. Rinnai does not au-
thorize any person or company to assume for it any obligation or liability in connection with the replace-
ment of the product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the
product with a comparable product at Rinnai's sole discretion. The warranty claim for product parts and
labor may be denied if a component or product returned to Rinnai is found to be free of defects in mate-
rial or workmanship; damaged by improper installation, use or operation; or damaged during return ship-
ping.
Demand Duo™ R-Series Installation and Operation Manual
Period of Coverage (from date of purchase)
Commercial Applications Only
5 years [1]
6 years [1]
5 years [1]
1 year
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