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USER’S MANUAL IC8 SERIES 24/7 SUPPORT www.NightOwlSP.com English Español / Français...
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Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. In addition to warranty and technical support benefits, you have access to our vast library of free instructional “How to Videos.”...
6.1.1 Camera Test ................23 6.1.2 Password Creation ..............25 6.1.3 Date and Time Setup .............27 6.1.4 Night Owl Connect App ............28 6.1.4 (a) Using Night Owl Connect ..........30 6.1.4 (b) App Overview ............33 6.1.5 Password Verification .............34 6.1.6 Camera/Channel Settings ............34 6.1.7 Camera Positioning ..............35...
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Chapter 11: User Information ................80 Customer Support ................... Back Cover Night Owl’s NVRs are manufactured for quality and ease of use. As such, our NVRs contain menus designed for advanced users that should not be adjusted without having enhanced knowledge regarding the menu. In most cases the default settings allow for optimal functionality.
Chapter 1: FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
Chapter 2: Safety Instructions USE THE PROVIDED POWER ADAPTER. Do not use this product with a power source that applies more than the specified voltage. NEVER INSERT METAL INTO THE NVR CASE OR ITS OPENINGS. Inserting metal into the NVR case may cause electric shock. DO NOT OPERATE IN WET OR DUSTY AREAS.
(Ethernet) (x1) (x1) RESET LAN1 LAN2 LAN3 LAN4 Router Safety Stickers Mounting Hardware USB Mouse (x1) NOTE: Monitor is required for initial setup. NOTE: For best results, use the included Night Owl accessories. Third party accessories may not work properly.
3.2.1 NVR Diagram FRONT VIEW QR Code REAR VIEW NOTE: The maximum number of cameras you can connect to your NVR will be determined by the number of channels. Video Inputs – Allows for the connection of IP cameras. Power Input – Used to connect the included 12V DC power supply. Audio Output –...
3.2.2 Camera Diagram CAMERA Night Vision up to 130 ft. 4K Resolution Wide Viewing Angle 88º IR LED 3-Axis Mounting Bracket (Vandal-Proof Wire Camera Protection) Connect all cameras locally before final placement to ensure that all components function properly. Connect all cameras locally before final placement to ensure that all components function properly. 3.2.3 Mouse Diagram MOUSE Left/Select Button...
Chapter 4: Camera Installation 4.1 Power DISCLAIMER: The exact components of your system, images and quantities may vary depending on your model number. While these may vary, this manual will address the setup and initial configuration of your NVR and cameras. Locate an included 100 foot Ethernet cable.
4.2 Mounting the Cameras Connect all cameras locally before final placement to ensure that all components function properly. Camera distance from NVR. The further the camera is from the NVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible when the distance exceeds 200 ft.
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Follow these instructions to correctly install your cameras. Locate a camera and choose a location where you would like to mount the camera. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base as a guide.
Chapter 5: NVR Installation 5.1 Connecting Your NVR Locate the included HDMI cable. HDMI Plug one end of the cable into the HDMI port on the back of the NVR. Connect the other end of the cable to an available HDMI input on your TV or monitor. TV / MONITOR Select the appropriate video input channel on your TV or monitor to view the NVR.
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Plug the other end of the power adapter cable into a wall outlet. If you are using an uninterruptible power supply (UPS), plug the power adapter into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your NVR in the event of a power surge.
Chapter 6: Getting Started 6.1 Startup Wizard When the NVR is powered on it displays the Night Owl logo while initializing. After initialization, you are prompted to use the Startup Wizard. Follow the on-screen instructions to: Complete the basic setup of your NVR.
6.1.1 Network Check The Network Check screen of the Startup Wizard displays instructions for how to connect your NVR to the Internet. You need the included Ethernet cable to establish a connection. The NVR will not wirelessly connect to your router/modem. Once you have made the required connection using the Ethernet cable, click “Test”...
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ADVANCED The Advanced Network Configuration tab is recommended only for advanced users. Once an Internet connection is established, the Startup Wizard displays the successful connection screen. If your NVR is not able to establish Internet connectivity, a connection failed screen appears. Follow the instructions on this screen to re-test the network.
The Password Creation screen of the Startup Wizard requires you to create an admin password for your NVR system. Night Owl strongly suggests that you write down your admin password in the Quick Setup Guide of your NVR, as you will be required to log in any time you want to configure or adjust your system settings.
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If you forget the admin password, click the “Forget Password” button in the Startup Wizard. A Secure Code will be sent to your recovery email address. Restart the NVR and use the Secure Code to create a new password.
6.1.3 Date and Time Setup The Date and Time Setup screen of the Startup Wizard will allow you to set the current date and time. You may choose to use Network Time Protocol (NTP) to auto-configure the current date and time. To use NTP, check the Enable box next to Sync Time, then click Sync Now.
By selecting “Setup”, next to Daylight Savings Time (DST), you can adjust how your NVR responds to DST. 6.1.4 Night Owl Connect App The Startup Wizard gives information on where to find the Night Owl Connect App and how it’s used to view your NVR recordings and live stream remotely.
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Once you have installed the Night Owl Connect App on your Smart Device and created an account, you can scan the QR code in the Startup Wizard to configure your NVR with the Night Owl Connect App! When creating your Night Owl Connect account, it is recommended to use the recovery email address entered into the Startup Wizard.
6–20 characters. After completing the account setup and verification process, sign into the App and tap the “+” symbol to add a device. The Night Owl Application leads you through the rest of the setup process.
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When adding a new device, it may take 5–10 minutes before you begin receiving notifications. A device can be added to the Night Owl Connect App by using the application’s Smart Auto Detection or through a QR Code Setup. With Smart Auto Detection, your NVR will automatically be detected by the Night Owl Connect software, making connecting easy! To use this preferred method, ensure your Smart Device and NVR are both on the same network.
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On the Device Login screen, enter the login information for the NVR (Remember, the NVR login and Night Owl Connect App login are different). The NVR username is admin by default. If you are not the admin, login with your username credentials.
6.1.4 (b) App Overview Add Device Account Live View Add compatible devices Manage account settings, Displays real-time to the App. add a shared device, and footage of your system. change password.
6.1.5 Password Verification The Password Verification screen of the Startup Wizard will display your Admin password. Night Owl strongly recommends storing your password in the NVR’s Quick Setup Guide. 6.1.6 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in their final position so you can make accurate adjustments to positioning, detection area and channel sensitivity.
Night Owl Connect App to easily adjust your camera’s position and viewing angle. NOTE: The “Live View” feature in the Night Owl Connect App allows you to gauge the position and viewing angle of your cameras before mounting. You still have to physically adjust the cameras.
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The second Channel Configuration screen of the Startup Wizard allows you to configure the following channel settings: Edit channel name. Turn on/off alarm (push notifications). Define motion detection area. Adjust motion sensitivity. Configure channel recording schedule: 24/7 Motion – Channel records when motion is detected. 24/7 Continuous –...
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The Custom Record Schedule Menu allows the user to set each individual camera to record Continuously or by Motion. Select the type of recording you would like to activate. Click and drag your cursor over the table to fill the desired date and time blocks. Click and drag over active blocks to deselect. By default, all channels are set to 24/7 Motion.
6.1.9 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your NVR. Depending on your NVR’s channel limit, you may select several viewing options from the drop-down menu: View: 1 channel onscreen View: 4 channels onscreen View: 6 channels onscreen...
Support tab at the top of the page. 6.1.11 Wizard Complete Once you have successfully completed the Startup Wizard, click “Finish” to begin using your Night Owl NVR. NOTE: The system checks for new firmware and if no updates are found, the Live View displays on your TV/Monitor.
6.2 Live View (Login and Icons) This section discusses the Live View status icons and how to control and manage the NVR using the channel toolbar and mouse menu. 6.2.1 Live View (All Channels) After you have completed the Startup Wizard for your NVR, you will see the Live View screen. Live View is the default display mode of the NVR.
6.2.2 Right-Click Menu Menu: Opens the Main Menu. Lock: Locks the system (log out), making it necessary to enter the password to access any NVR menus. Startup Wizard: Launches the Startup Wizard. Multi-Camera View: Select a multi-screen viewing option, where you’ll be able to see multiple video feeds at once.
6.2.3 Login/Forgot Password Anytime you want to configure or adjust your system settings you are required to log in by entering your username and password. It’s important to save your login information or you won’t be able to access your NVR.
6.3 Video Playback Video Image: Shows an image of the cameras that have video for the search parameters entered. Date: Allows you to search by date. Camera: Allows you to search certain cameras. Motion/Continuous: Allows you to search for Motion or Continuous recordings. Search: Activates the search based on the criteria established above and shows the recordings found on the table below.
Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To).
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Menu The main menu lets you access many of your NVR’s great features. You can customize camera names, keep track of recent events, create recording schedules, configure advanced motion detection settings, check up on the hard drive’s condition and change other NVR settings. General: Access Network, DDNS, Video Alarm, and Time Setup submenus and manage the settings for those categories.
7.1 General Menu The general menu allows you to access display and network settings for your NVR system. 7.1.1 Network ADVANCED Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your NVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking.
7.1.2 DDNS DDNS Function: Enable or disable the usage of the DDNS service on the NVR. DDNS Provider: Set to the NightowlNVR server when using the Night Owl free domain name server. (Default and only option). URL: Set to the URL name you created when registering your DDNS.
7.1.3 Video Alarm Camera: Select the camera for which you want to adjust motion alarm settings. Detection: Enable motion alarms. Motion Sensitivity: Adjusts the sensitivity of the motion sensor for the camera selected. A lower setting requires more movement in the camera range to begin recording. By default, your NVR’s motion sensitivity is set to High.
7.1.3 (a) Notification Schedule Schedule #: Allows you to set up to 4 ranges throughout the day where motion alerts will be sent to your smart device. Weekday: Apply the schedule to a particular day.
7.1.3 (b) Area Setup Instructions: A series of instructions on how to set the motion detection area. Blue boxes denote areas that detect motion, whereas uncolored boxes denote areas that don’t detect motion. When finished, right-click to return to the menu and click “Apply” to save changes. Fill All: Selects the entire screen for motion detection.
7.1.4 Time Setup Date Format: Choose the display format for the date. You can select Month/Day/Year, Year/Month/Day or Day/Month/Year. Time Zone: Select the correct time zone for your location. Sync Time: Enables or Disables NTP (Network Time Protocol) services. Time Format: Select either a 12Hour or 24Hour format. Daylight Saving Time: Configure daylight savings time by selecting Setup.
7.2 Cameras Menu Adjust or modify the settings for each camera connected to your NVR. 7.2.1 Status Table: Table shows the cameras connected to the NVR, the resolution of the main or sub stream video, the maximum speed at which that stream transmits, and the firmware version of the camera. Refresh: Refreshes the information in the table.
7.2.2 Add Camera Table: Shows the cameras connected to the NVR. Delete: Will delete the selected camera from Table. Delete All: Will delete all cameras from Table. Manual Edit: Allows the channel connection parameters of the cameras to be modified. Arrows: Allows you to move the selected camera to a different channel.
7.2.2 (a) Manual Edit Camera: Select the camera you want to edit. Protocol: Shows the protocol of the selected camera. Private (Night Owl), ONVIF (Standard). IP Address: Network address of the connected camera. Port: Allows a computer to access the Camera through your LAN or the Internet. The default value is 80.
7.2.3 Channel OSD Camera: Allows you to select a camera to modify. Camera Name: Shows the current name and allows you to edit the name of the selected camera. Image Settings: Modify the video image settings for the selected camera.
7.2.3 (a) Image Settings Brightness: Changes how light the image appears. This feature does not extend or enhance night vision mode. Saturation: Alters how much color is displayed in the image. The higher the saturation, the more bright and vivid colors will appear. Contrast: Increases the difference between the blackest black and the whitest white in the image.
7.2.4 Video Quality Camera: Select a camera to edit. Encode Mode: Encoding occurs for the selected format, such as Video Only. Main Stream/Sub Stream: Sub stream values are set for an image with less bandwidth consumption (less resolution and limited rate). Bitrate Mode: Select CBR (constant bit rate or a fixed encoding speed) or VB (variable bit rate or an average encoding speed);...
7.2.5 IPC Upgrade Table: Shows the IP address and firmware version of all connected cameras. Firmware From: Allows you to choose the source of the firmware upgrade (Network or USB). Network is preferred. Start: Begins the process of updating the firmware of the selected camera. Allow The Device To Downgrade: Click to enable or disable firmware downgrade option.
7.3 Record The Record menu allows access to the Record Settings and Export Recordings submenus. From these submenus, it will be possible to manage the settings for those categories. 7.3.1 Status Camera: Choose a camera to edit. Continuous: Enable the selection of the continuous recording in the time diagram. Motion: Enable the selection of the motion recording in the time diagram.
7.3.2 Export Recordings Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click “Play” to view recorded video. Right-click to exit back to the menu screen. Camera: Select which camera(s) to search for recordings. Record Mode: Select which recording type to search for.
7.4 Hard Drive Hard Disk List: List of all the hard drives, including their characteristics, installed on the NVR. Overwrite: Old footage is automatically recorded over when the HDD becomes full. Overwrite is selected by default. Format: Reformats the HDD, erasing all stored recordings. If the HDD is malfunctioning, a reformat is recommended before replacement.
7.5 System The System menu allows access to the System Settings, including, User Management, Device Info, Log and Camera Speed submenus. 7.5.1 System Settings Language: Choose between English, Spanish and French. VGA/HDMI Resolution: Optimize the display resolution to best fit your TV/Monitor. By default, the NVR selects a resolution of 1920 x 1080.
Support Web: Night Owl Support web address. QR Code: QR code that represents the UID number of the NVR. Scan the code on this screen when performing a QR code setup to add this NVR to the Night Owl Connect App. NOTE:...
7.5.4 Log Event Type: Select the type of event log you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. From Time: The date and time to start the search. Till Time: The date and time to finish the search.
7.6 Maintenance The Maintain menu allows access to the Sys Maintenance, Firmware Update and Factory Default submenus. 7.6.1 Sys Maintenance Auto Reboot: Determine how often an auto reboot occurs. Schedule: Schedule the reboot frequency. Next Maintenance: Shows the date and time of the next reboot. Reboot: Manually reboot the NVR.
7.6.3 Factory Default Simple Restore: Factory restore the settings for both the network and user. Restore All: Restore all configuration, such as user, network, and cameras.
Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. IP: Internet Protocol.
Product. In no event shall Night Owl be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or nonfunctioning of the Product or for any delay in the performance of this warranty due to any cause beyond its control.
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Returns Under This Warranty In order to obtain service, please make sure that you have registered your product on-line no later than thirty (30) days after purchase at www.NightOwlSP.com in the warranty registration section or in any other manner described in the instructions. Disclaimer Certain uses, publication and/or distribution of video/audio recordings from security cameras and/or audio devices are prohibited or restricted by federal, state and local laws.
Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions 1.
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Error Possible Causes Solutions Audio cables are loose or have Check the AUDIO connection to been disconnected. the NVR. The image on the NVR appears, Right-click in Live View and Audio channels are disabled. but does not have sound. ensure Volume is enabled. Increase volume on external Volume on external speakers (not included) is low or off.
Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General NVR Information NOTE: Your Component Model Number can be found by accessing the System menu and Device Info submenu. Admin Password: User Password: Component Model Number:...
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NEED HELP? Why Call? Our Support Site Has It All! For system manuals, troubleshooting guides, FAQs, video tutorials and more: Please visit www.NightOwlSP.com. Click the Support tab. Type IC8 in the search bar. Access the support material needed. CONTACT US PHONE EMAIL WEBSITE...