Night Owl XHD Series User Manual

Night Owl XHD Series User Manual

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USER MANUAL
XHD 5MP SERIES
4/8 CHANNEL
www.NightOwlSP.com

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Summary of Contents for Night Owl XHD Series

  • Page 1 USER MANUAL XHD 5MP SERIES 4/8 CHANNEL www.NightOwlSP.com...
  • Page 2 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. Make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to Videos”.
  • Page 3 TABLE OF CONTENTS Table of Contents...
  • Page 4: Table Of Contents

    Date and Time Setup ..... . 28 6.1.6 Night Owl X ......29 6.1.7 Password Verification .
  • Page 5 Wizard Complete ......34 Night Owl X Mobile App ......34 Displays and Icons .
  • Page 6 CUSTOMER SUPPORT ..... Back Cover Night Owl’s DVRs are manufactured for quality and ease of use. As such, our DVRs contain menus designed for advanced user’s that should not be adjusted without having enhanced knowledge regarding the menu.
  • Page 7: Fcc Warnings

    CHAPTER 1 FCC WARNINGS Chapter 1: FCC Warnings...
  • Page 8: Fcc Compliance Statement

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. XHD Series User’s Manual...
  • Page 9: Safety Instructions

    CHAPTER 2 SAFETY INSTRUCTIONS Chapter 2: Safety Instructions...
  • Page 10 When moving this the rating of the UPS used. device, be sure to handle it with care. You may be subjected to severe electrical shock if you remove the cover of the DVR. XHD Series User’s Manual...
  • Page 11: Specifications

    CHAPTER 3 SPECIFICATIONS Chapter 3: Specifications...
  • Page 12: System Requirements

    3.2.1 DVR Diagram Once you have downloaded Night Owl X and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR.
  • Page 13 RJ-45 Audio (Ethernet) Output Output Port Power POWER VIDEO IN AUDIO OUT HDMI AUDIO IN LAN / USB RS485 Video Inputs HDMI Audio RS-485 Output Inputs Ports (PTZ) Port REAR VIEW Images used are for reference only. Your product may vary slightly. An 8 channel model is displayed above.
  • Page 14: Camera Diagram

    To Enter Values: Move the cursor to a blank field and click the mouse. A virtual keyboard will appear which supports numbers, letters and symbols. The Shift function will access symbols in addition to upper case letters. XHD Series User’s Manual...
  • Page 15: Camera Installation

    CHAPTER 4 CAMERA INSTALLATION Chapter 4: Camera Installation...
  • Page 16: Video/Audio

    3. Plug the power splitter into the labeled camera power supply, then plug the camera power supply into an available wall outlet or UPS. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 17: Mounting The Cameras

    Cameras, additional cables, power adapters and splitters only included in certain security kits. Check the product packaging for detailed kit contents. Make sure all cameras are working prior to mounting by connecting them as described in the section above. Once all cameras are confirmed to be fully operational, you can run the cables and mount the cameras at their final locations.
  • Page 18 7. Adjust the camera housing to point in the direction of the area you would like to monitor. Don’t feel like installing the system yourself? Let InstallerNet ™ do the work for you! Contact us at 1-800-806-5513 or visit us at www.NightOwlSP.com. XHD Series User’s Manual...
  • Page 19: Dvr Installation

    CHAPTER 5 DVR INSTALLATION Chapter 5: DVR Installation...
  • Page 20: Connecting To A Tv (Via Hdmi)

    2. Plug one end of the cable into the HDMI port on the back of the DVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. 4. Select the appropriate video input channel on your TV or monitor to view the DVR. XHD Series User’s Manual...
  • Page 21 3. Plug the other end of the power adapter cable into an available wall outlet. If you are using an uninterruptible power supply (UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 22: Getting Started

    CHAPTER 6 GETTING STARTED XHD Series User’s Manual...
  • Page 23: Startup Wizard

    Chapter 6: Getting Started 6.1 Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: • Complete the basic setup of your DVR.
  • Page 24: Camera Test

    The Network Check screen of the Startup Wizard displays instructions for how to connect your DVR to the Internet. You will need the included Ethernet cable to establish connection, your DVR will not be able to wirelessly connect to your router/modem. XHD Series User’s Manual...
  • Page 25 Once you have made the required connection using the Ethernet cable, you may click Test within the Startup Wizard to confirm Internet connection. The Advanced Network Configuration tab is recommended only for advanced users. Once the Internet connection has been established, the Startup Wizard will display a successful connection screen.
  • Page 26: Firmware Check

    NOTE: If your DVR does not have a network connection, the firmware will not update. When the firmware for you DVR is updated to the most current version, the Startup Wizard will display the above screen. XHD Series User’s Manual...
  • Page 27: Password Creation

    6.1.4 Password Creation The Password Creation screen of the Startup Wizard requires you to create an Admin password for your DVR system. Night Owl strongly suggests that you write down your Admin password within the Quick Setup Guide of your DVR, as you will be required to log in any time you want to configure or adjust your system settings.
  • Page 28: Date And Time Setup

    The Date and Time Setup screen of the Startup Wizard will allow you to set the current date and time. You may choose to use Network Time Protocol (NTP) to auto-configure the current date and time. XHD Series User’s Manual...
  • Page 29: Night Owl X

    6.1.6 Night Owl X The Night Owl X screen of the Startup Wizard gives you information on where to find the Night Owl X App and how it can be used to remotely view your DVR recordings and live stream.
  • Page 30: Password Verification

    6.1.7 Password Verification The Password Verification screen of the Startup Wizard will display your Admin password. Night Owl strongly recommends writing down your password within the Quick Setup Guide of your DVR. 6.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in the final position so you can make accurate...
  • Page 31: Camera Positioning

    6.1.9 Camera Positioning The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl X app to easily adjust your cameras’ position and viewing angle. 6.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your Channel Settings.
  • Page 32: Default View

    24/7 Motion. If no camera is connected to the channel, just click Next. 6.1.11 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your DVR. You may select several viewing options from the drop-down menu: XHD Series User’s Manual...
  • Page 33: Helpful Links

    Quad View: 1"1 channels onscreen Quad View: 2"2 channels onscreen Quad View: 3"3 channels onscreen Quad View: 8 channels onscreen 6.1.12 Helpful Links The Helpful Links and Support screen of the Startup Wizard contains QR codes linked to: • DVR Troubleshooting Guide •...
  • Page 34: Wizard Complete

    Download our free Night Owl X application from the iTunes App or Google Play store. Once you have downloaded Night Owl X and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR.
  • Page 35: Displays And Icons

    6.3 Displays and Icons The following sections will describe the 2 main screens you will access for login, playback, recording and configuration. 6.3.1 Login Screen Any time you want to configure or adjust your system settings you will be required to log in by entering your user name and password.
  • Page 36: Live View (All Channels)

    10. Audio: adjust the volume of your monitor. 11. PTZ: open the Pan, Tilt, Zoom (PTZ) menu. This function will only work when a PTZ camera is connected to your DVR. 12. Playback: access the recording/playback menu and functions. XHD Series User’s Manual...
  • Page 37: Menu Screen

    6.3.3 Menu Screen Access the main menu by selecting the Menu Icon on the Live View bar. Within the menus, you will be able to access settings and parameters for all aspects of your DVR system. 1. General Menu: configure display and network. 2.
  • Page 38: Chapter 7 Menus And Settings

    CHAPTER 7 MENUS AND SETTINGS XHD Series User’s Manual...
  • Page 39 Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To).
  • Page 40: General Menu

    View 9: this is the 9-View slide show setting. VGA/HDMI Resolution: optimize the display resolution to best fit your TV/Monitor. By default, the optimal resolution option will be selected automatically by the DVR. Transparency: modify the menu transparency when displayed on the screen. XHD Series User’s Manual...
  • Page 41: Network

    7.1.2 Network Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate ADVANCED automatically once your DVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking.
  • Page 42: Cameras Menu

    Time Display: click Set to display time and channel title on channel view. Color Setting: click Set to access a sub-menu to adjust the colors of the selected channel. In this sub-menu, you can adjust the Hue, Brightness, Contrast and Saturation of the image. XHD Series User’s Manual...
  • Page 43: Encode

    7.2.2 Encode View or modify general recording settings for your DVR system. Channel: select channel to edit. Video Compression: set the video compression format to optimize transmission bandwidth and storage space on your DVR. Resolution: choose between 960H (960 x 480), 720p (1280 x 720), 1080p (1920 x 1080), 3MP, 4MP or 5MP resolutions based on your TV or monitor capabilities.
  • Page 44: Motion

    Coding Mode: represents the type of H264 compression that the video recordings will have based on quality and file size. The options include: • High Profile (Default): Night Owl recommends this option as it is the primary profile for a high definition digital TV.
  • Page 45: Alarm Status

    7.2.4 Alarm Status The Alarm Status notification message shows each camera’s alarm status. To prompt the Alarm Status message, you should enable the “Show Message” check mark on the Camera>Motion or the Advanced>Events menus. By default, this message is disabled. Index: represents each camera.
  • Page 46: Setting Detection Area

    Night Owl utilizes high tech UTC cabling which sends a signal from the camera to the DVR. If configured, the DVR will then send a push notification out to your Smart Device which will contain an embedded video clip of the object triggering the motion and infrared sensors.
  • Page 47: Record Menu

    If there is an area within the camera’s field of view that you do not want detection to be active, follow the steps below: 1. Click on a square in one corner of the area you don’t want to be detected 2.
  • Page 48: Playback

    Playback toolbar below, If you have selected more than one camera, the Video screen will appear in a multiview format. You can easily view a particular camera in full-screen by simply double-clicking on the camera’s screen. To return to the multiview display, double-click on the screen again. XHD Series User’s Manual...
  • Page 49 9 10 11 12 13 14 15 1. Start/Play/Pause: Start/Play/Pause playback. 2. Play Backward/Pause: Play/Pause backward playback. 3. Stop: Stop playback. 4. Slow Down: Slow down video playback (x1/2, x1/4, x1/8). 5. Rewind: Rewind video playback (x1/2, x1/4, x1/6, x1/8). 6.
  • Page 50: Exporting Recordings

    A list of all recordings will show in the navigation panel. You can play the video on the video screen before exporting. After selecting the videos that you would like to export, click the Backup icon. XHD Series User’s Manual...
  • Page 51 The backup Dialog: • Burn: Start recording the live view video in the selected flash drive. • Backup: Export the recorded videos. • Format: Format the selected flash drive. NOTE: this option will delete all data from your flash drive. When “Backup”...
  • Page 52: Device Menu

    HDD. Also shows the type and status of recording. 7.4.2 PTZ a. Settings: Configure settings on your DVR to control a PTZ enabled camera. Channel: choose the channel with a PTZ enabled camera. Not all cameras are PTZ enabled. XHD Series User’s Manual...
  • Page 53 PTZ cameras. It is necessary to change this only for third party PTZ Camera compatibility. The Default Value for Night Owl’s PTZ camera is PelcoD. Address: enter an ID number for the PTZ camera, greater than 0. If using multiple PTZ cameras, ID numbers cannot be the same.
  • Page 54: System Menu

    Daylight Saving Time: indicate whether you would like this feature to be applied the week of or an exact date. Start Time: select the date and time to apply the DST offset. End Time: select the date and time to remove the DST offset. XHD Series User’s Manual...
  • Page 55: Users

    7.5.2 Users Create and modify user’s permissions. Modify User: select an existing user from the list to change the User Name, Enable or Disable password access and modify permissions. Modify Group: select an existing group from the list to change the Group Name, Enable or Disable password access and modify permissions.
  • Page 56: Info

    Keep in mind you can also scan the QR code on this screen using your Night Owl X mobile application to quickly reconfigure your mobile device via our Owl Scan feature.
  • Page 57: Advanced Menu

    Type: select the type of event log that you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. For example, System logs are recorded when the DVR time is synced with NTP (if enabled) or if the system is turned on or off.
  • Page 58: Events

    Alarm Status window. • Net Disconnection: the DVR lost Internet connectivity. • IP Conflict: another device is attempting to use the same IP Address of your DVR. • Illegal Login: unauthorized access was attempted on your DVR. XHD Series User’s Manual...
  • Page 59: Auto Upgrade

    Buzzer: turn an audible buzzer on for a duration of time to alert you when this Event Type happens. Deselect to disable this feature. Push: select this option to send a notification to your Night Owl X app when this NOTE: this option is not available for Event Types: Net Event Type happens.
  • Page 60: Glossary

    CHAPTER 8 GLOSSARY XHD Series User’s Manual...
  • Page 61 Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. IP: Internet Protocol.
  • Page 62: Warranty

    CHAPTER 9 WARRANTY XHD Series User’s Manual...
  • Page 63 (no CODs) to the address below, with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser. Any replacement Product (or parts) will be covered by the same warranty as the original Product through the expiration date of the original warranty period.
  • Page 64 Product’s potential, ability or effectiveness to prevent, minimize or in any way affect personal or property damage or injury. Night Owl is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
  • Page 65: Troubleshooting

    CHAPTER 10 TROUBLESHOOTING Chapter 10: Troubleshooting...
  • Page 66 (disconnect power cable). Firmly connect a USB mouse to the System needs to be reset. USB Mouse port on the front panel of the system. Reconnect the power cable to the DC 19V port on the real panel. XHD Series User’s Manual...
  • Page 67 Error Possible Causes Solutions 1. Check the camera video cable and connections. 2. Disconnect and reconnect the There is no picture on selected Camera cables are loose of have cable at the system and at channels/camera picture Is not become disconnected. the camera.
  • Page 68: User Information

    CHAPTER 11 USER INFORMATION XHD Series User’s Manual...
  • Page 69 Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General DVR Information Admin Password: ________________________________________________________ User Password: __________________________________________________________ Mac Address: ___________________________________________________________ Component Model Number: _______________________________________________ NOTE: This can be found on page 56. Internet Login Information NOTE: This information can be found within the General Menu tab under Network in your DVR’s Main Menu.
  • Page 70 CONTACT US PHONE (English & Spanish) Sales Support 1.866.390.1303, Option 3 9:00 am – 6:00 pm EST Monday – Friday Technical Support 1.866.390.1303, Option 4 Live Chat 24/7, 365 days a year Professional Installation 1.800.806.5513 EMAIL Sales Support Sales@NightOwlSP.com Technical Support Support@NightOwlSP.com WEBSITE 24/7 Product Support...

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