Diagnostics; The Wifi Network Name Is Not In The List Of Networks; The No Signal Icon Displays - NETGEAR Nighthawk 5G Mobile Hotspot Pro User Manual

Diagnostics

To view diagnostics:
1. From a computer that is connected to your network, launch a web browser.
2. Enter http://attwifimanager or http://192.168.1.1.
A login page displays.
3. Enter the administrator login password.
The password is case-sensitive.
The dashboard displays.
4. Select SETTINGS Mobile Hotspot Status > DIAGNOSTICS.
The Diagnostics page displays.
The WiFi Network Name Is Not in the List of
Networks
If you do not see the mobile hotspot's WiFi networks from your computer or mobile
device, try these suggestions:
• Refresh the list of networks.
• If the LCD is dark, the WiFi radio might be asleep. Tap the Power button to wake
the mobile hotspot.
• If the mobile hotspot is tethered to your computer, make sure that WiFi is set to stay
on when the mobile hotspot is tethered. See Use the USB Type C Cable to Charge
Only on page 25.

The No Signal Icon Displays

If the No Signal icon ( ) displays on either the LCD or the mobile hotspot web page,
make sure that you are in your network service provider's coverage area.
Troubleshooting
Nighthawk 5G Mobile Hotspot Pro
85 User Manual