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Category
The Host
EDID
Pairing
Windows
Software
70
Troubleshooting
Problem
Nothing is shown
on the display at all.
The LED indicator
on the Host
remains static red
even after it has
been powered on
for 30 seconds.
After connecting
the Button to your
laptop, the second
screen
(InstaShow™ S)
cannot be detected.
The message,
"Pairing failed", from
the Host is shown
on the display when
the Host is pairing
with the Button.
When presenting a
video file via Gom
Media Player, the
full-screen image is
cut into upper and
lower halves.
Cause
The Host is in HDMI
Standby Mode
when HDMI standby
function is enabled.
The Host is powered
off.
Insufficient power
supply
The Host has not
been properly
powered off during
the resetting process
The HDMI
connection between
your laptop and the
Button is loose.
Laptop problem
The Button is
shutdown.
1. Error: 004
2. The Host has
reached the
maximum number
of pairing.
Wi-Fi interference or
signal attenuation
The Button has not
entered the pairing
mode in time.
Media player
Solution
Briefly press the standby button
on the Host or power on the
display (connected to the Host
with an HDMI cable). The Host
will wake up automatically.
Briefly press the standby button
on the Host.
Change power supply of Host
to a power adapter.
Reset the Host.
Reconnect the HDMI cable of
the Button.
Reboot your laptop.
Reconnect the USB cable of the
Button.
Log into the web management,
then select Pairing Status >
Delete
Delete unnecessary pairings.
Make sure the transmission
distance is within 15M and with
no obstacles.
When the Host enters pairing
mode, the Button should also
enter pairing mode within two
minutes.
Use other media players to play
video files, such as Windows
Media Player.
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