Troubleshooting (Connection) - Panasonic HomeHawk WINDOW Information And Troubleshooting Manual

T
roubleshooting (Connection)
Problem Cause
The LED indicator is The camera is out of range of your
blinking in red. wireless router.
I cannot connect while You are using a public wireless
away from home.
network.
The network condition of the service
area you are currently in is bad
and your mobile device is having
trouble communicating.
There is too much traffic in the wire-
less network or the mobile network
that your camera is connected to.
20
Solution
• Confirm that your wireless router is powered
on and wired correctly‚ and then move the
camera closer to your wireless router.
• Network traffic‚ network conditions‚ and the
network provider's settings or policies may
prevent the connection. Use your mobile
network service provider's wireless network
(3G‚ 4G‚ etc.).
• Confirm the wireless network connection
status of your mobile device.
• Try moving to another location.
• Wait for the network traffic to decrease‚ and
then try to connect again.