Table of Contents
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Table of Contents
Related Manuals for Panasonic KX-HNB700
Summary of Contents for Panasonic KX-HNB700
- Page 1 User’s Guide Text entity: en_us Model No.
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Page 2: Table Of Contents
Selecting modes ..........29 What kinds of devices are available? .....5 Turning modes off ..........29 Overview .............5 Preset modes ............29 Access point (KX-HNB700, KX-HNB705) ...6 Creating new modes .........30 Front door camera (KX-HNC700, Editing modes ...........31 KX-HNC705) ............7 Deleting modes ..........31 Outdoor camera (KX-HNC710, KX-HNC715) ..8... - Page 3 Table of Contents Camera battery level .........49 HD camera sensor features ......72 Camera signal strength ........49 HD camera sensor features (overview) ....72 Image, sound, and recording settings ..50 Viewing HD camera sensor history ....72 Speaker volume settings ........50 Temperature sensor .........73 Recording settings ..........50 Sound sensor ............73 Using night vision ..........51...
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Page 4: Welcome To The Homehawk
Welcome to the HomeHawk! What is the HomeHawk? Overview The Panasonic Home Monitoring Camera is a wireless network of devices that help you monitor your home. Its easy-to-use app allows you to stay in charge even when away from home. -
Page 5: What Kinds Of Devices Are Available
Overview The Home Monitoring Camera can be expanded to suit your needs. Panasonic Home Monitoring Camera device lineup The maximum number of camera devices for each type are listed below. In order to use front door cameras and outdoor cameras, they must be connected to an access point. -
Page 6: Access Point (Kx-Hnb700, Kx-Hnb705)
Welcome to the HomeHawk! Access point (KX-HNB700, KX-HNB705) R Joins front door cameras and outdoor cameras together R Connects to your wireless router with an Ethernet cable R Supports SD card connection for recording video and audio from cameras... -
Page 7: Front Door Camera (Kx-Hnc700, Kx-Hnc705)
Welcome to the HomeHawk! Front door camera (KX-HNC700, KX-HNC705) R Full-color camera with night vision (including color night vision) and built-in microphone for live monitoring and recording R Built-in motion sensor (visual detection) can be used to trigger other actions (alerts, etc.) R Built-in microphone and speaker for two-way communication... -
Page 8: Outdoor Camera (Kx-Hnc710, Kx-Hnc715)
Welcome to the HomeHawk! Outdoor camera (KX-HNC710, KX-HNC715) R Full-color camera with night vision (including color night vision) and built-in microphone for live monitoring and recording R Built-in motion sensor (visual detection) can be used to trigger other actions (alerts, etc.) R Built-in microphone and speaker for two-way communication... -
Page 9: Hd Camera (Kx-Hnc800, Kx-Hnc805, Kx-Hn1003)
Welcome to the HomeHawk! HD Camera (KX-HNC800, KX-HNC805, KX-HN1003) R Full-color, high-definition camera with night vision and built-in microphone for live monitoring and recording R Built-in motion sensor (visual detection), sound sensor, and temperature sensor can be used to trigger other actions (camera recording, etc.) R Built-in microphone and speaker for two-way communication... -
Page 10: Usage Examples
R Front door camera (KX-HNC700, KX-HNC705)/Outdoor camera (KX-HNC710, KX-HNC715) – Mobile device (smartphone or tablet) with an Internet connection – Wireless router – Access point (KX-HNB700, KX-HNB705) R HD Camera (KX-HNC800, KX-HNC805, KX-HN1003) – Mobile device (smartphone or tablet) with an Internet connection –... -
Page 11: I Want To Automatically Sound A Voice Alert To Protect My Packages
Required devices R Mobile device (smartphone or tablet) with an Internet connection R Wireless router R Access point (KX-HNB700, KX-HNB705) R Front door camera (KX-HNC700, KX-HNC705) Required procedures R Access point initial setup and mobile device registration Refer to the Installation Guide included with your access point. - Page 12 Welcome to the HomeHawk! R Use the [HomeHawk] app to configure the camera’s sound alert feature. For HD cameras, see “[Notification Settings]”, Page 78.
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Page 13: System Setup
Download information is available at the web page listed below. {{"https://panasonic.net/cns/pcc/support/homehawk"|tolink("https://panasonic.net/cns/pcc/ support/homehawk")}} Requirements – Access point (KX-HNB700, KX-HNB705) – A wireless router – A compatible mobile device Compatible mobile devices Please check the latest information at the following supported page. -
Page 14: Initial Setup
System setup Initial setup Before you begin Confirm the following before you begin. – Make sure you have installed the [HomeHawk] app on your mobile device – Make sure your wireless router and the access point are turned on and the access point’s LED indicator is lit in amber or green –... -
Page 15: Registering Other Mobile Devices To The Access Point
System setup R If the access point’s LED indicator blinks in green, tap the blinking green button, check if DHCP (Dynamic Host Configuration Protocol) is operating for the router (refer to the operating instructions included with your router or contact your Internet service provider), and then tap [OK]. When prompted, press the SETUP button on the access point. - Page 16 System setup Note: R To register other devices, see “Registering devices”, Page 24. R For privacy, we recommend that you deregister your mobile device from the access point ( “Deregistering mobile devices”, Page 38) before handing it over to a third party (such as when submitting your mobile device for service, lending it to someone else, selling it, etc.), or if you no longer intend to use the mobile device with the access point.
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Page 17: Using The App
Using the app App basics App basics (overview) To begin, simply start the [HomeHawk] app on your mobile device by tapping its icon (shown below). To prevent unauthorized access to the access point and its connected devices, you may need to enter a system password. -
Page 18: Using The Home Screen
Using the app Privacy information for iPhone and iPad users Certain features of the app function by accessing your mobile device’s hardware, such as the microphone, or the information stored in your mobile device. While using the app, a dialog may be displayed that asks whether you want to allow the app to access these features of your mobile device. -
Page 19: Displaying The Settings Menu
Using the app Connection mode when away from home When connected away from home (i.e., your mobile device is not connected to the same wireless router as the access point), an icon is displayed in the live camera image screen ( “Viewing the live camera image screen”, Page 44), camera image/recording list screen ( “Viewing the camera image/recording list screen”, Page 42), and playback screen ( “Playing back recordings”, Page 47) to indicate that you are connected away from home and whether you are connected via a relay server. -
Page 20: Selecting Devices
Using the app Selecting devices You can select the desired access point and device (front door camera, outdoor camera, etc.) when viewing recorded images, configuring settings, etc. If there are multiple devices registered to your mobile device you can select devices by tapping Accessing from multiple mobile devices There are certain limitations when multiple mobile devices are connected to an access point at the same time, as explained below. -
Page 21: Registering Your Mobile Device To Additional Access Points
Using the app Note: R Your mobile device can only connect and control one access point (and devices connected to it) at a time. Registering your mobile device to additional access points You can register your mobile device to multiple access points. Use this procedure to register your mobile device to an additional access point. -
Page 22: Device Led Indicators
Using the app When you tap a notification in the iOS Notifications Center, the app will attempt to connect to the corresponding camera. Status notifications for Android devices The app provides information about system status by displaying status notifications, error messages, and the following icons in your mobile device’s status bar and notifications panel. - Page 23 Using the app Green or amber Starting up (alternating) Registration failed Amber Power on until start up completed IP address is not obtained, or Ethernet cable is not connected to the router *1 You can configure the access point so that its LED indicator does not light in most states. See “Status LED settings”, Page 26.
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Page 24: System Expansion
Using the app Charging Charging failure HD camera LED indicator No power, or LED indicator is turned off Blue Normal operation, connected to wireless router , privacy shutter is open White Normal operation, connected to wireless router , privacy shutter is closed Camera is searching for wireless router Green Initial setup required... -
Page 25: Mobile Device Features
Using the app Registering access points ® [Add Camera(s)]. From the [HomeHawk] app home screen, tap Tap [Access Point + Front Door/Outdoor Camera(s)]. Perform the procedure described in “Initial setup”, Page 14, starting from step 3. Registering front door cameras and outdoor cameras ®... -
Page 26: Access Point Features
Using the app Adjusting mobile device speaker and microphone volume (Android devices only) You can adjust the volume of your mobile device’s microphone, which determines the volume of your voice that is sent to the camera when talking to the camera, and your mobile device’s speaker, which determines the volume of the camera audio that is heard on your mobile device. - Page 27 Using the app If you cannot display camera images on Amazon Echo Show or via Google Home Chromecast, or if images are not displayed smoothly, try using a lower bit rate setting. ® [Settings]. From the [HomeHawk] app home screen, tap Tap [Access Point Settings] and select the desired access point.
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Page 28: Mode Settings
Using the app Resetting an access point ® [Settings]. From the [HomeHawk] app home screen, tap Tap [Access Point Settings] and select the desired access point. Tap [System] ® [Reset Access Point]. Select the desired setting. – [Reset All Settings]: Resets all access point settings except camera registration settings. –... -
Page 29: Checking The Selected Mode
Using the app Are notifications sent: Yes I want to sound a voice alert if a suspicious person approaches my front door What sounds: An announcement is played Which cameras: Camera 1 and Camera 2 record images for 2 minutes Are cameras combined: Yes Are notifications sent: Yes Checking the selected mode... -
Page 30: Creating New Modes
Using the app [Silent Mode] [Protection Mode] Setting 2nd or later 2nd or later 1st camera 1st camera camera camera Recording [Recording Duration] [10 sec] [10 sec] [10 sec] [10 sec] [Sync] Push Notification Camera Sound [Announcement [OFF] [OFF] [OFF] *1 Refer to “Sync”, Page 30 for more information. -
Page 31: Editing Modes
Using the app Note: R After recording has started for a camera, motion detection notifications from that camera are not sent to mobile devices. However, motion detection notifications from other cameras are sent. Camera Sound You can specify what sounds a camera will automatically make when motion is detected. This can be used to warn suspicious people approaching your house that they have been detected and that there are cameras that can record images of them. -
Page 32: Amazon Alexa Features
Logging in to the Panasonic server and linking with your Amazon Echo Show If you have a Panasonic ID you can log in to the Panasonic server and then configure your Amazon Echo Show to link with the access point. -
Page 33: Using Amazon Alexa To Control Devices
Tap [Amazon Alexa]. Select the desired access point. Tap [Unlink from Alexa] ® [OK], and follow the steps in “Logging in to the Panasonic server and linking with your Amazon Echo Show”, Page 32 to log in using the new Panasonic ID. -
Page 34: Linking With Your Google Home
R A browser is opened. Follow the on-screen prompts to create a Panasonic ID. Logging in to the Panasonic server and linking with your Google Home If you have a Panasonic ID you can log in to the Panasonic server and then configure your Google Home to link with the access point. -
Page 35: Using Google Home To Control Devices
Note: R Available features and voice commands are subject to change without notice. Refer to the information provided with the “Panasonic Smart Home” skill for available features and voice commands. Displaying live images from a camera Live images from a camera connected to the access point can be displayed and turned off (hidden) on a TV connected to Chromecast using Google Home. -
Page 36: Login Settings
Using the app Tap [Access Point Settings] and select the desired access point. Tap [Notification]. Select the desired settings. – [Recording Error]: Determines whether a notification is displayed when a recording error occurs. – [Mode Change]: Determines whether a notification is displayed when a mode is changed. Login settings Configuring automatic login You can specify whether or not you must enter a login password in order to connect to the access point... -
Page 37: Network Features
Using the app Select the desired access point and camera. R Select [All Cameras] to view event logs from all the cameras registered to the selected access point. ® [OK]. R All event logs for the selected device are deleted. Network features Changing IP settings Typically these settings should not be changed. -
Page 38: Home Wireless Network Ssid Features
Using the app Tap [Network] ® [MTU Settings]. Select the desired value and then tap [OK]. Remote access mode settings Determines the protocol used when viewing camera images while away from home. This setting is set to [UDP] by default and normally should not be changed. Select [TCP] if camera images are not displayed, and [Loading...] is displayed for a long period when you are trying to view camera images. -
Page 39: Access Point Sd Cards
Using the app Note: R Refer to “Registering access points”, Page 25 if you want to register your access point again. Deregistering front door camera/outdoor cameras ® [Settings]. From the [HomeHawk] app home screen, tap Tap [Deregistration] ® [Front Door Camera]/[Outdoor Camera]. Select the device that you want to deregister. -
Page 40: Support Information
Using the app {{"www.sdcard.org/downloads/formatter_4/"|tolink("http://www.sdcard.org/downloads/formatter_4/")}} Note: R All data stored on the SD card will be erased when it is formatted. How recordings are saved on the SD card R Recordings are saved on the access point’s SD card in folders based on the recording date, in the following path. -
Page 41: Viewing System Information
{{"https://panasonic.net/cns/pcc/support/homehawk"|tolink("https://panasonic.net/cns/pcc/support/ homehawk")}} At least three (3) years from delivery of this product, Panasonic Corporation will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL. -
Page 42: Using A Front Door Camera And Outdoor Camera
Using a front door camera and outdoor camera Front door camera and outdoor camera features Front door camera and outdoor camera features (overview) You can use front door cameras and outdoor cameras to monitor and record the sights and sounds of the area where the cameras are located. - Page 43 Using a front door camera and outdoor camera To access the camera image/recording list screen, tap the desired camera from the [HomeHawk] app home screen ( “Using the home screen”, Page 18). Used to switch between available cameras Displays a recording list of all images of the selected camera ( “Playing back recordings”, Page 47) Shows the camera’s name...
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Page 44: Viewing The Live Camera Image Screen
Using a front door camera and outdoor camera Viewing the live camera image screen The live camera image screen shows you live camera images and also allows you to operate the selected camera to zoom in, recording images, etc. To access the live camera image screen, tap the desired camera from the [HomeHawk] app home screen ( “Using the home screen”, Page 18), and then tap the displayed camera image. - Page 45 Using a front door camera and outdoor camera Note: R Multiple mobile devices can view live images from the same camera at the same time ( “Accessing from multiple mobile devices”, Page 20), however, only one mobile device can use certain features at a time (talking to the camera, etc.).
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Page 46: Recording Camera Images (Manual Recording)
Using a front door camera and outdoor camera Dual images with horizontal viewing Dual images can also be displayed when your mobile device is displaying camera images horizontally. You can move the sub image by tapping and holding it and then selecting where it will be displayed. The sub image can be displayed in the 4 corners of an image. -
Page 47: Playing Back Recordings
Using a front door camera and outdoor camera R Talk in turns with the other party. (While you are talking to the camera, you will not be able to hear audio from the camera’s microphone.) Note: R For information about adjusting the camera’s speaker volume, see “Adjusting the talk volume”, Page 50. -
Page 48: Erasing Recordings
Using a front door camera and outdoor camera Erasing recordings Erasing individual images ® [Recording List]. From the [HomeHawk] app home screen, tap Select the desired access point and camera. R Select [All Cameras] to see recorded images from all the cameras registered to the specified access point. -
Page 49: Status
Using a front door camera and outdoor camera Select the desired access point and camera. R Select [All Cameras] to see recorded images from all the cameras registered to the specified access point. to select a recording date. Select the desired recordings. R Tap to select or deselect all images shown in the list. -
Page 50: Image, Sound, And Recording Settings
Using a front door camera and outdoor camera No signal Note: R You can also check this setting by tapping displayed next to camera images in the live camera image screen ( “Viewing the live camera image screen”, Page 44). Image, sound, and recording settings Speaker volume settings Adjusting the talk volume... -
Page 51: Using Night Vision
Using a front door camera and outdoor camera Slide the [Recording with Sound] switch to the desired position. R When this switch is turned off, audio is not recorded when recording camera images. Note: R You can also change these settings by tapping displayed next to camera images in the live camera image screen ( “Viewing the live camera image screen”, Page 44). - Page 52 Using a front door camera and outdoor camera Tap [Video] ® [Resolution]. Select the desired setting and then tap [OK]. Note: R You can also change these settings by tapping displayed next to camera images in the live camera image screen ( “Viewing the live camera image screen”, Page 44). Changing the frame rate The frame rate determines the speed at which images from the camera are refreshed.
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Page 53: Detection Settings
Using a front door camera and outdoor camera Note: R You can also change these settings by tapping displayed next to camera images in the live camera image screen ( “Viewing the live camera image screen”, Page 44). Detection settings Detection area You can select which areas of the camera image are monitored for motion detection. -
Page 54: Disabling Detections When Leaving Your House
Using a front door camera and outdoor camera Disabling detections when leaving your house You can disable detections for when people leave your house. This is convenient when only want to detect people approaching your house and do not want to detect people leaving your house. -
Page 55: Status Led
Using a front door camera and outdoor camera ® [Settings]. From the [HomeHawk] app home screen, tap Tap [Camera Settings] and select the desired camera. Tap [Name]. Enter the desired name. When finished, tap [OK]. Note: R You can also change these settings by tapping displayed next to camera images in the live camera image screen ( “Viewing the live camera image screen”, Page 44). - Page 56 Using a front door camera and outdoor camera Tap [System] ® [Reset Camera Settings]. Follow the on-screen instructions. Note: R Camera registration information stored on the access point is not reset. R You can also change these settings by tapping displayed next to camera images in the live camera image screen ( “Viewing the live camera image screen”, Page 44).
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Page 57: Using An Hd Camera
{{"https://panasonic.net/cns/pcc/support/homehawk"|tolink("https://panasonic.net/cns/pcc/ support/homehawk")}} Using your device’s app store iPhone, iPad users Search for “Panasonic HomeHawk”. iPad users should search in the “iPhone only” category. Android device users Search for “Panasonic HomeHawk”. Compatible mobile devices Please check the latest information at the following supported page. -
Page 58: Setting Up The Hd Camera
Using an HD camera Setting up the HD camera Before you begin In this procedure, the camera will enter “temporary access point mode”. In this mode, you can use your mobile device’s wireless network feature to connect directly to the camera, and then use your mobile device to change the camera’s wireless settings so that the camera can connect to your wireless router. - Page 59 Using an HD camera When prompted, enter a name for your mobile device and then tap [OK]. R This setting allows you to change the name assigned to your device. It can help you identify your mobile device when performing certain operations, such as deregistering a mobile device. R A list of HD cameras registered to the app is displayed when initial setup is complete.
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Page 60: Hd Camera Basics
Using an HD camera When prompted, enter the password required to connect to the camera. R This password was set during initial setup. When prompted, enter a name for your mobile device and then tap [OK]. R This setting allows you to change the name assigned to your device. It can help you identify your mobile device when performing certain operations, such as deregistering a mobile device. -
Page 61: Accessing The Hd Camera From Multiple Devices
Using an HD camera iPhone, iPad Android devices with a dedicated “menu” button Press your device’s menu button. Android devices without a dedicated “menu” button Tap . Accessing the HD camera from multiple devices There are certain limitations when multiple mobile devices are connected to the camera at the same time, as explained below. -
Page 62: Viewing The Hd Camera List
Using an HD camera HD cameras feature a built-in temperature sensor, which allows the camera to alert you when the ambient temperature is too high or too low, and a sound sensor, which allows the camera to alert you when sound is detected. Viewing the HD camera list The HD camera list contains a link to each HD camera that your mobile device can access. -
Page 63: Taking Snapshots
Using an HD camera Zooming in and out Pinch in and out on the camera image while viewing live images from a single camera. While zoomed in, you can swipe your finger on the camera image to display a different area of the image. Using night vision If there is not adequate light to illuminate the subject, such as at night, the camera switches to night vision mode depending on the settings ( “Night vision mode”, Page 76). -
Page 64: Talking To The Hd Camera
Using an HD camera View live images from the desired camera. Tap [Photo]. Note: R Snapshot sizes are scaled to fit the width of your mobile device’s display. R iPhone, iPad Snapshots are saved as JPEG files in your mobile device’s “Photos” app. R Android devices Snapshots are saved as JPEG files in your mobile device’s “Pictures”... -
Page 65: Recording Hd Camera Images (Manual Recording)
Using an HD camera Note: R To adjust the camera’s speaker volume, open the options menu (see “Displaying the options menu”, Page 60) and tap [Camera Speaker Volume]. Recording HD camera images (manual recording) You can record camera images while viewing live camera images. Recordings are saved on the camera’s SD card. -
Page 66: Playing Back Hd Camera Recordings
Using an HD camera HD camera recording list options The following items are available in the options menu (see “Displaying the options menu”, Page 60) while viewing the recording list. – [Delete All] Allows you to erase all recordings. See “Erasing HD camera recordings”, Page 66. –... -
Page 67: Hd Camera Sd Cards
Using an HD camera To erase recordings recorded on multiple dates Continue to the next step. Open the options menu (see “Displaying the options menu”, Page 60). To erase all recordings Tap [Delete All]. To erase selected recordings Tap [Delete Selected Contents], and then select the dates or recordings that you want to erase. Tap [OK]. -
Page 68: Confirming Hd Camera Status
Using an HD camera T=Recording was triggered by the camera’s built-in temperature sensor. V=Recording was triggered by the camera’s built-in sound sensor. – Remaining characters: Recording start time (hhmmss). Example: 1A123455.mp4 This recording was triggered by the camera’s built-in motion sensor (“A”) and recording started at 12:34 PM and 55 seconds (“123455”). -
Page 69: Hd Camera Led Indicator
Using an HD camera HD camera sound sensor was triggered HD camera temperature sensor was triggered Smart recording scenario error, or HD camera is malfunctioning HD camera LED indicator You can use the camera’s LED indicator to confirm the camera’s status. Meaning of symbols used in this section Indicator off Indicator lit... -
Page 70: Smart Recording Features
Using an HD camera Tap [Settings] ® [Device Profiles]. Slide the [Camera LED] switch to the desired position. Smart recording features Smart recording features (overview) Smart recording allows the HD camera to start recording images automatically. You can configure smart recording settings by creating “scenarios”. -
Page 71: Turning Smart Recording Scenarios On And Off
Using an HD camera Note: R If the conditions of this scenario (day and time) overlap with another scenario that is configured to record images from the same camera, an error is displayed. The nature of the error is also displayed on the scenario’s configuration screen. -
Page 72: Erasing Smart Recording Scenarios
Using an HD camera Select the desired scenario. Edit the scenario as desired. When finished, tap [OK]. Erasing smart recording scenarios View live images from the desired camera. Open the options menu (see “Displaying the options menu”, Page 60). Tap [Smart Recording]. R A list of existing scenarios is displayed. -
Page 73: Temperature Sensor
Using an HD camera Built-in temperature sensor Sensor history options The following items are available in the options menu (see “Displaying the options menu”, Page 60). – [Filter] Allows you to choose which sensors are displayed in the sensor history. –... -
Page 74: Motion Detection
Using an HD camera R In order to receive sound alert notifications, make sure the [Sound Detection Alert] notification setting is enabled. See “[Notification Settings]”, Page 78. Motion detection The camera can detect motion by recognizing changes in the brightness of areas that are visible to the camera. -
Page 75: Image Brightness
Using an HD camera Image brightness You can adjust the overall brightness of the camera image. View live images from the desired camera. Open the options menu (see “Displaying the options menu”, Page 60). Tap [Settings] ® [Video Settings]. Tap [Brightness]. to decrease or increase the image brightness. -
Page 76: Talk Mode
Using an HD camera Tap [Settings] ® [Video Settings]. Slide the [Overwrite Recordings] switch to the desired position. Talk mode You can select the desired talk mode. View live images from the desired camera. Open the options menu (see “Displaying the options menu”, Page 60). Tap [Settings] ®... -
Page 77: Other Image Settings
Using an HD camera View live images from the desired camera. Open the options menu (see “Displaying the options menu”, Page 60). Tap [Set Thumbnail]. R A still image is displayed. Tap [Save]. Other image settings Displaying images upside down You can display the camera image upside down. -
Page 78: Hd Camera Settings
Using an HD camera Highest bit rate High bit rate Moderate bit rate Lowest bit rate Using WDR and HLS These settings can produce a more pleasing image effect. View live images from the desired camera. Open the options menu (see “Displaying the options menu”, Page 60). Tap [Settings] ®... -
Page 79: Login Password
Using an HD camera – [Temperature Alert] This setting determines whether a notification is displayed when the camera’s temperature sensor is triggered. – [Sound Detection Alert] This setting determines whether a notification is displayed when the camera’s sound sensor is triggered. -
Page 80: Network Features
Using an HD camera – [Camera LED]: This setting determines whether the camera’s LED indicator lights or is disabled. – [Time Adjustment]: This setting allows you to synchronize the camera’s date and time setting with the date and time setting of your mobile device. To synchronize the date and time setting of the mobile device displayed on this screen, tap [Update Time]. -
Page 81: Updating The Hd Camera's Firmware
Using an HD camera Tap field number 1 and enter the desired port number. R A value must be assigned to each port. R Only port numbers 62000–63000 can be assigned. R Configure your wireless router’s port forwarding feature to forward these ports to the static IP address that you have assigned to the camera. -
Page 82: System Expansion
Using an HD camera Tap [Reset HD Camera]. Select the desired feature. – [Reset All Settings]: Resets all camera settings, including wireless settings. – [Reset HD Camera Settings]: Resets all camera settings except wireless settings. – [Reset Wireless Settings]: Resets wireless settings only. Follow the on-screen instructions. -
Page 83: Adding Another Hd Camera
Using an HD camera Adding another HD camera You can register your mobile device to multiple HD cameras and monitor each of them from your mobile device. Use the following procedure to add another HD camera. ® [Add Camera(s)]. From the [HomeHawk] app home screen, tap Tap [Indoor HD Camera]. -
Page 84: Appendix
{{"www.panasonic.net/pcc/support/tel/homenetwork/"|tolink("http://www.panasonic.net/pcc/support/tel/ homenetwork/")}} At least three (3) years from delivery of this product, Panasonic Corporation will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL. -
Page 85: Troubleshooting
If you experience any trouble while using this product, the following information will solve most problems. If the trouble persists, refer to the appropriate section in this chapter according to the trouble you are experiencing. For the latest troubleshooting information, visit {{"https://panasonic.net/cns/pcc/support/ homehawk"|tolink("https://panasonic.net/cns/pcc/support/homehawk")}}. Power Use these steps to make sure that all devices are receiving power. -
Page 86: Messages
Troubleshooting In this case, deregister the HD camera from your mobile device ( “Deregistering HD cameras”, Page 39), and then register it again ( “Registering HD cameras”, Page 25). Make sure your mobile device can connect to your access point while you are at home. →Check your mobile device’s wireless network settings and confirm that it is connected to your wireless router. -
Page 87: Initial Setup
Troubleshooting →Insert a new SD memory card into the access point or enable overwrite recording ( “Recording settings”, Page 26). [Recording Error (SD card error)] is displayed R There is a problem with the SD card. →Check the SD card. [Access Point update failed] is displayed R An error occurred while updating the access point. -
Page 88: Notification Features
Troubleshooting →Wait for network traffic to decrease. →Refer to the operating instructions included with your wireless router for other possible solutions. R Your mobile device is discovering too many nearby wireless networks. →Move your mobile device closer to your wireless router. R Your mobile device has too many wireless networks stored in its wireless network list. -
Page 89: Front Door Camera And Outdoor Camera Features
Troubleshooting →Enable your mobile device’s notifications feature. R Too many notifications were sent during this calendar month. →If an excessive number of notifications (i.e., thousands of notifications) were sent during this calendar month, an error message is displayed and no additional notifications can be received this calendar month. - Page 90 Troubleshooting →Wipe the outer surface of the camera with a soft dry cloth. →Use the camera in a location that does not have extreme temperature changes. There is a long delay when talking to the camera while away from home R Your mobile device’s network connection is slow or congested.
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Page 91: Hd Camera Sensor Features
Troubleshooting – Areas where rain, snow, hail, or tree leaves fall in front of the camera You can prevent these false detections by adjusting the position of the camera or lowering the sensitivity of sensors ( “Motion sensitivity”, Page 53). [Ambient temperature is (too high) or (too low), camera operation will be interrupted.] is displayed R The camera is used in an environment with a temperature that exceeds -20 °C or 50 °C (-4 °F to 122 °F). -
Page 92: Google Home Features
Troubleshooting →Set up your Amazon Alexa device for use with the [HomeHawk] app ( “Linking with your Amazon Echo Show”, Page 32). R You said an incorrect voice command. →Say the correct voice commands ( “Using Amazon Alexa to control devices”, Page 33). Images are not displayed or not displayed smoothly on Amazon Echo Show R The bit rate setting is too high. -
Page 93: About This Document
About this document Compatible environments For best results when viewing this document, we recommend the following environments. When using a computer – Internet Explorer 9 or later – Firefox, latest version – Google Chrome, latest version – Safari 4.1 or later When using a mobile device –... - Page 94 Notes...
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