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Wells Countertop Electric Griddles Operation Manual page 2

Countertop electric griddles

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All commercial cooking equipment manufactured by WELLS MFG. CO. is warranted against defects in materials
and workmanship for a period of one year from the date of original installation or 18 months from the date of
shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN CON-
NECTION WITH WELLS MFG. CO. PRODUCTS. This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been modified, misused, misapplied, improperly installed,
or damaged in transit or by fire, flood or act of God. It also does not apply if the serial nameplate has been
removed, or if service is performed by unauthorized personnel. The prices charged by Wells Mfg. Co.for its
products are based upon the limitations in this warranty. Seller' s obligation under this warranty is limited to the
repair of defects without charge by a Wells Mfg. Co. factory authorized service agency or one of its sub-service
agencies. This service will be provided on customer' s premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions contained in this warranty, specific limitations are shown
in the Service Policy and Procedure Guide. Wells Mfg. Co. authorized service agencies are located in principal
cities. This warranty is valid in the United States and Canada and void elsewhere. Please consult your classified
telephone directory, your foodservice equipment dealer or write the Factory Service Department, Wells Manufac-
turing Company, P.O. Box 280, Verdi, Nevada 89439, phone (775) 345-0444 or (888) 492-2782, for information
and other details concerning warranty.
SERVICE POLICY AND PROCEDURE GUIDE
1. Resetting of safety thermostats, circuit breakers, overload protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions are the cause.
2. All problems due to operation at voltages or phase other than specified on equipment nameplates
are not covered by this warranty.
Conversion to correct voltage and/or phase must be the customers responsibility.
3. All problems due to electrical connections not made in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are not covered by this warranty.
4. Replacement of items subject to normal wear, to include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of thermostats, adjustment of micro switches and replacement
of fuses and indicating lights are not covered by warranty.
5. Damage to electrical cords and/or plug due to exposure to excessive heat are not covered by this warranty.
7. Full use, care, and maintenance instructions are supplied with each machine. Noted maintenance and
preventative maintenance items, such as servicing and cleaning schedules, are customer responsibility.
Those miscellaneous adjustments noted are customer responsibility. Proper attention to preventatve
maintenance and scheduled maintenance procedures will prolong the life of the machine.
8. Travel mileage is limited to sixty (60) miles from an Authorized Service Agency or one of its sub-service
agencies.
9. All labor shall be performed during regular working hours. Overtime premium will be charged to the buyer.
10. All genuine Wells replacement parts are warranted for ninety (90) days from date of purchase on non-
warranty equipment. This parts warranty is limited only to replacement of the defective part(s). Any use
of non-genuine Wells parts completely voids any warranty.
11. Installation, labor, and job check-outs are not considered warranty and are thus not covered by this
warranty.
12. Charges incurred by delays, waiting time or operating restrictions that hinder the service technician' s
ability to perform service are not covered by warranty. This includes institutional and correctional facilities.
LIMITED WARRANTY STATEMENT
ADDITIONAL WARRANTY EXCLUSIONS
xi

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