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User Guide
NCR XL7W (5907)
Release 1.0
BCC5–0000–5202
Issue B

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Summary of Contents for NCR XL7W

  • Page 1 User Guide NCR XL7W (5907) Release 1.0 BCC5–0000–5202 Issue B...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Requirements The NCR XL7W (5907) conforms to all applicable legal requirements. To view the compliance statements see the NCR RealPOS Peripherals Safety and Regulatory Statements (B005-0000-1701).
  • Page 4 If you do not have access to a computer, you may leave a voice message at: 1-800-528- 8658 (USA), or (International) +1-770-623-7400. When leaving a message, please provide a phone number and/or an email address so NCR can contact you if additional details are needed.
  • Page 5 • Description of the problem, including any system error codes, error condition, or guidance to the area of failure. The NCR Agent will provide you with a work order number, which serves as your Return Material Authorization (RMA). Please provide the RMA on the outside of the shipping box.
  • Page 7: Table Of Contents

    Table of Contents Chapter 1: Product Overview Base Models Features and Benefits Display Port Model Optional Features USB-C Model Optional Features Specifications XL7W Wedge Stand (5907-F030/K030) Miscellaneous Kits 5907–K300 5907–K301 5907–F302/K302, 5907–F303/K303 7613–K477 Label Locations Chapter 2: Hardware Installation Installation Restrictions...
  • Page 8 Chapter 4: NCR Software OSD Utility Introduction Supported Features Installing the Utility Running the Utility (GUI Version) Main Menu Monitors Detected Panel Center Panel Control Buttons Display Adjustment Procedures Resetting Factory Defaults Running the Utility (Console Version)
  • Page 9 Revision Record Issue Date Remarks Apr 2018 First Issue Oct 2018 Added white PID Added 5907-F302, 5907-F303/K303...
  • Page 10 viii...
  • Page 11: Chapter 1: Product Overview

    This stylish display is available as a 7–inch, projected capacitive (PCAP) touchscreen or LED backlight non–touch. The XL7W Display Port model is compatible with any product that has a display port video and a USB interface and the XL7W USB-C model is compatible with any NCR USB-C equipped terminal.
  • Page 12: Features And Benefits

    2–Point Multi–Touch Interface • 350 NIT LED LCD • 16:9 Aspect Ratio • 1024x600 Resolution • USB-C 2.0 for NCR terminals • Software OSD Support Non–Touch Displays 7" LED Backlight • Zero Bezel – All Glass Front • 350 NIT LED LCD •...
  • Page 13: Display Port Model Optional Features

    5907–F130 170 mm USB-C to USB-C Provides a 170 mm (6.69 in.) USB-C to USB-C cable for use 1432–C805–0002 with NCR terminals. 5907–F131 1.3 m USB-C to USB-C Provides a 1.3 m (51.18 in.) USB-C to USB-C cable for use 1432–C805–0013...
  • Page 14: Specifications

    Product Overview Specifications Feature Specifications Bezel Zero bezel Touch Technology Projected Capacitive (PCAP) and Non-Touch Touchscreen Operation Human touch input Touchscreen Life Expectancy No known wear out point Touch Driver Microsoft Touch Interface Periodic Touchscreen Calibration Surface hardness No known wear out point Video Interface USB type C Backlight...
  • Page 15 Product Overview Feature Specifications Retail Hardened Yes – integrated enclosure, mounting, sealed front glass, software OSD, latching cables Sealed against dust Resistant (front) Sealed against liquid Resistant (front) Certifications TUV/UL/NOM/GOST/KCC/CCC Display Area 154.21mm(H) x 85.92mm(V) Operating Temperature 5° to 40°C Operating Humidity 10% to 90% (non-condensing) Dimensions (no mount)
  • Page 16: Xl7W Wedge Stand (5907-F030/K030)

    Product Overview XL7W Wedge Stand (5907-F030/K030)
  • Page 17: Miscellaneous Kits

    Product Overview Miscellaneous Kits 5907–K300 Bracket to mount NCR XL7W (5907) Display to the neck of POS stands (7702-K031, 5915- K033, 7761-K170). Kit includes mounting screws and 0.67 m Y cable. 5907–K301 Bracket to mount NCR XL7W (5907) Display to SpacePole. Kit includes mounting...
  • Page 18: 5907-F302/K302, 5907-F303/K303

    Product Overview 5907–F302/K302, 5907–F303/K303 Bracket to mount non-touch NCR XL7W (5907) Display to tilt pole mount. Kit includes mounting screws. 7613–K477 Bracket to mount NCR XL7W (5907) as a customer display to NCR XR3 (7613) neck. Kit includes mounting screws and 0.67 m Y cable.
  • Page 19: Label Locations

    Product Overview Label Locations...
  • Page 20: Chapter 2: Hardware Installation

    Hardware Installation Chapter 2: Installation Restrictions Before installing the NCR XL7W (5907) Display, read and follow the guidelines in the NCR XL7W (5907) Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide (BST0-2115-53). • Install the display near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device.
  • Page 21: Installing The Display

    2-11 Hardware Installation Installing the Display The NCR XL7W (5907) Display can be mounted using a variety of mounts: • XL7W Wedge Stand (5907–F030/K030) • Display Mount Bracket (5907–K300) • SpacePole (5907–K301) • Standalone Pole Mount/Tilt (5907–F302/K302, 5907–F303/K303) • Mount Bracket to 7613 Stand (7613–K477) This chapter explains how to perform an "Out–of–box"...
  • Page 22: Xl7W Wedge Stand

    Hardware Installation 2-12 XL7W Wedge Stand 1. Connect the USB-C end of the Display Cable to the back of the Display. Tighten the thumbscrew. Note: Avoid overtightening the thumbscrew by turning it only until the silver knurled portion touches the black plastic overmold. Overtightening the thumbscrew damages the connector on the board.
  • Page 23 2-13 Hardware Installation 3. Install the Wedge Stand on the back of the Display (4 screws). 4. Route the Cable through the slot between the tabs and make sure the Cable is behind the tab.
  • Page 24 Hardware Installation 2-14 5. Reinstall the Wedge Stand Cover. a. Insert the tabs of the Cover into the Wedge Stand. b. Swing the Cover down until it latches into place. 6. Connect the Display Cable to the host terminal.
  • Page 25: Standalone Pole Mount/Tilt

    2-15 Hardware Installation Standalone Pole Mount/Tilt 1. Connect the USB-C end of the Display Cable to the back of the Display. Tighten the thumbscrew. Note: Avoid overtightening the thumbscrew by turning it only until the silver knurled portion touches the black plastic overmold. Overtightening the thumbscrew damages the connector on the board.
  • Page 26 Hardware Installation 2-16 3. Install the Bracket on the back of the Display (4 screws). 4. Insert the cable through the Pole.
  • Page 27 2-17 Hardware Installation 5. Mount the forks of the Bracket onto the ribs of the pole swivel and then snap them in place. 6. Connect the Display Cable to the host terminal.
  • Page 28: Connecting To A Pos Terminal

    Hardware Installation 2-18 Connecting to a POS Terminal The following illustrations show the host terminal cable connections. Display Port Model Video Display Y-adapter Cable The Y-adapter Cable provides video, USB, and power to the display. 1. Connect the USB-C end of the Y-adapter Cable to the display. 2.
  • Page 29: Usb-C Model

    2-19 Hardware Installation USB-C Model USB-C Cable The USB-C Cable provides power and video to the display. • Connect the USB-C cable to the USB-C Port connectors on both the display and the terminal.
  • Page 30: Chapter 3: Operation And Cleaning

    Therefore, the active surface is not directly touched and does not wear off by normal use. Since most surface contamination do not cause interference to the touchscreen the NCR XL7W (5907) can be used in public or severe environmental conditions.
  • Page 31: Cabinet Cleaning Procedures

    3-21 Operation and Cleaning Cabinet Cleaning Procedures 1. Disconnect the unit from the power outlet before cleaning. 2. Use a cloth lightly dampened with a mild detergent. 3. Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dis-solvent. Do not use thinner or benzene, abrasive cleaners, or compressed air.
  • Page 32: Chapter 4: Ncr Software Osd Utility

    NCR Software OSD Utility Chapter 4: Introduction The NCR Software OSD is an application that is used to adjust display parameters, such as Brightness, Contrast, and color. It also provides monitor identification information, such as the name, serial number, and manufacturer.
  • Page 33: Installing The Utility

    4-23 NCR Software OSD Utility Installing the Utility 1. Download the OSD Utility from the NCR website: http://www.ncr.com a. At this site, select the Support tab. b. Select Drivers and Patches Retail Support Files→ NCR RealPOS and → Peripherals→ Displays→ 5907.
  • Page 34: Running The Utility (Gui Version)

    NCR Software OSD Utility 4-24 Running the Utility (GUI Version) 1. Unzip the application to a folder of your choice on the target system. 2. In the unzipped folder, navigate to the OSD executable. Example: (32-Bit version) NCR_Software_OSD_GUI_x86_V2.1.6.3>> NCR_Software_OSD_GUI_x86.exe 3. Execute the file to start the application.
  • Page 35: Control Buttons

    4-25 NCR Software OSD Utility Control Buttons The Control Buttons show the available features that can be modified. Unavailable features are grayed out. Refresh Button Refreshes data in the Monitors Detected panel (OSD does not auto detect). Use this button after connecting a new monitor to refresh the data.
  • Page 36 NCR Software OSD Utility 4-26 Brightness Provides tools for adjusting Display brightness settings. Contrast Provides tools for adjusting Display contrast settings. Positioning Provides tools for gradually moving the image on the Display to a specific region (either left, right, up, or down).
  • Page 37: Display Adjustment Procedures

    4-27 NCR Software OSD Utility Language Provides listing of the supported languages and permits changing the OSD language. Display Adjustment Procedures The adjustment procedures are similar for most features. The color adjustment shown below is an example. Colour 1. Select the button.
  • Page 38: Resetting Factory Defaults

    NCR Software OSD Utility 4-28 Resetting Factory Defaults Should the need arise the display settings can be reset to the factory defaults. Restore 1. Select the button. 2. All settings or just specific groups can be reset. Select the button of choice in the Restore window.
  • Page 39: Running The Utility (Console Version)

    5. Execute the file to start the application. NCR_Software_OSD_Console_x86.exe >> [Enter] A list of the available script command options are displayed, followed by several example scripts. If you need further assistance with creating scripts please contact your NCR representative for help.

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