VTech LS6245 User Manual page 87

Appendix
Troubleshooting
Low battery shows on screen.
• Place the handset in the telephone base for recharging.
• Remove and re-install the battery and use it until fully depleted, then recharge the
handset in the telephone base for up to 16 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does
not accept charge.
• Make sure the handset is placed in the telephone base correctly. The charge light
on the handset should be on.
• Remove and reinstall the battery, then charge for up to 16 hours.
• If the handset is in the telephone base but the charge light on the handset is not
on, refer to The ChARGe light is off in this section.
• If the battery is completely depleted, it can take up to 10 minutes to charge the
handset before hANDSeT X appears on the screen (page 5).
• Purchase a new battery. Refer to the Battery section (page 77).
The ChARGe light is off.
• Clean the charging contacts on the handset and telephone base each month with
a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in correctly
and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up
to one minute for the handset and telephone base to reset.
There is no dial tone.
• First, try all the above suggestions.
• Move the handset closer to the telephone base. It may be out of range.
• The telephone line cord might be malfunctioning. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a
different telephone. If there is no dial tone on this telephone either, the problem is
in your wiring or telephone service. Contact your telephone service provider.
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