VTech LS6245 User Manual page 86

Appendix
Troubleshooting
Bluetooth system busy appears on the display.
• Make sure that your cell phone is not in use when connected and on the
active devices list.
• Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
• LS6245 can only use one Bluetooth device at a time.
• Unplug the telephone base power for 15 seconds, then plug it back in.
The PIN on the telephone base does not work.
The default PIN is 0000.
•
• If you have changed the PIN, it appears on the telephone base in the pairing process.
I cannot hear any audio on my telephone system when on a cell call.
• Reset the telephone base. Unplug the unit's electrical power. Wait for
approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
Can the LS6245 help the poor cell phone reception in my house?
If your cell phone has poor reception in your home, the LS6245 cannot improve
•
the reception. However, if you have a location in your house with better reception,
you can leave your cell phone in that location while you use LS6245 cell line. In
order for this to work, the telephone base must be within 30 feet of the cell phone.
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is to too loud or quiet, try changing the
volume on your cell phone. On some cell phones, changing the volume on the cell
phone effects your cell call volume on the LS6245 handset.
My telephone does not work at all.
• Make sure the battery is installed and charged correctly (page 4). For optimum
daily performance, return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and
the telephone wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15
seconds, then plug it back in. Allow up to one minute for the cordless handset and
telephone base to synchronize.
• Charge the battery in the handset for up to 16 hours.
• If the battery is completely depleted, it can take up to 10 minutes to charge the
handset before hANDSeT X appears on the screen (page 5).
• Remove and re-insert the battery. If that still does not work, it might be necessary to
purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the
wiring or the telephone service. Call your telephone service provider.
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