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Troubleshooting
Problem
Suggestion
My handset does not
• Make sure you have the ringer activated . Refer to the section(s) on ringer selection in this
ring when I receive
a call .
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.
• You may be too far from the base unit .
• Charge the battery in the handset for at least 6 hours . For optimum daily performance, return
• You may have too many extension phones on your telephone line to allow all of them to ring .
• The layout of your home or office might be limiting the operating range. Try moving the base
• If the other phones in your home are having the problem, the problem is in your wiring or local
• Test a working phone at the phone jack . If another phone has the same problem, the problem
• Other electronic products can cause interference with your cordless phone . Try installing your
• Your line cord might be malfunctioning . Try installing a new line cord .
user's manual .
Make sure the power cord is plugged in .
the handset to its base when not in use .
Try unplugging some of the other phones .
to another location, preferably to a higher floor.
service . Contact your local telephone company (charges may apply . )
is the phone jack . Contact your local telephone company (charges may apply . )
phone as far away as possible from electronic devices such as: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones
www.vtechphones.com
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