Additional Information; Troubleshooting - VTech IA5879 User Manual

Troubleshooting

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after
trying these suggestions, call VTech Communications at -800-595-95 . In Canada, call VTech Telecommunications
Canada Ltd . at -800-267-7377 .
Problem Suggestion
My phone doesn't work • Make sure the power cord is plugged in .
at all .
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
• Charge the battery in the handset for at least 6 hours . For optimum daily performance, return
• Reset the base . Unplug the unit's electrical power . Wait for 5 seconds then plug it back in .
• You may need to purchase a new battery, please refer to the Batteries section of this user's
I c annot get a dial • First try all the suggestions above .
tone .
• Move the handset closer to the base . You might have moved out of range .
• Your line cord might be malfunctioning . Try installing a new line cord .
• If the previous suggestions don't work, disconnect the base unit from the telephone jack and
jack .
the handset to its base when not in use .
Allow up to one minute for the handset and base to reset .
manual .
connect a different phone to the same line . If there is no dial tone on that phone either, the
problem is in your wiring or local service . Contact your local telephone company .
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