VTech CS6128-31 User Manual page 66

Vtech cordless telephone user's manual
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Appendix
Troubleshooting
Problem
CONNECTING... s
shown n the handset
dsplay wndow. Why
don't I get a dal tone
when I try to use ths
telephone?
The answerng system
does not answer after
the number of rngs
whch I programmed t.
The outgong
announcement s not
clear.
62
Suggeston
The handset may be out of range. Move t closer to the telephone base.
Make sure the power cord s securely plugged nto the telephone base. Use a workng electrcal
outlet that s not controlled by a wall swtch.
Reset your telephone by unpluggng the power adapter from the telephone base. Dsconnect
the battery from the cordless handset. Wat for 15 seconds, then plug n the power adapter
and re-nstall the battery. Place the handset n the telephone base and allow up to one mnute
for the handset and telephone base to synchronze.
Other electronc products may prevent your handset and telephone base from communcatng
wth each other. Try nstallng your telephone base as far away from these electronc devces as
possble: wreless routers, rados, rado towers, pager towers, cellular telephones, ntercoms, room
montors, televsons, personal computers, ktchen applances and other cordless telephones.
Make sure the answerng system s on. When the answerng system s on, the red lght on the
ANS ON/OFF key should be lt.
If Toll Saver s actvated, the number of rngs changes to two when there are new messages
watng (page 39).
If the memory s full or f the answerng system s off, the system wll answer after 10 rngs.
In some cases, the answerng system wll be affected by the rngng system used by the local
telephone company.
When recordng the announcement, make sure you speak n a normal tone of voce about nne
nches from the telephone base.
Make sure there is no background noise (television, music, traffic, etc.) when recording.
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