Related Manuals for VTech S6120-2
Summary of Contents for VTech S6120-2
- Page 1 Complete user’s manual w w w.v t e c h p h o n e s . c o m Models: CS6120-2/CS6120-31/ CS6124/CS6124-2/ CS6124-31...
- Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
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Page 3: Table Of Contents
Table of contents Getting started ......1 Delete a redial entry ......20 Website..........21 Parts checklist ........1 Telephone base and charger Directory ........22 installation ........2 About the directory ......22 Wall mounting ........3 Add a directory entry ......23 Battery installation ......4 Review the directory ......24 Battery charging .........5 Alphabetical search ......24 Telephone base layout .......6... - Page 4 Table of contents Message capacity ......37 New message indication....37 Call screening ........38 Call intercept........38 Message playback ......39 Delete all messages ......40 Record, play or delete memos..41 Message window displays ....42 Remote access .........43 Appendix ........44 Screen messages ......44 Telephone base lights ......46 Handset screen icons .......46 Battery ..........47 Troubleshooting ........48...
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Page 5: Getting Started
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base Battery compartment cover Battery Telephone power adapter (1 for CS6124) (1 for CS6124) line cord (2 for CS6120-2/CS6124-2) (2 for CS6120-2/CS6124-2) (3 for CS6120-31/CS6124-31) -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. -
Page 7: Wall Mounting
Getting started Wall mounting Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. To mount your telephone on the wall: Position the top hole at the back of the telephone base against the top mounting stud on the wall plate. -
Page 8: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector securely Place the battery with the label into the socket inside the handset THIS SIDE UP facing up and the wires battery compartment, matching the inside the battery compartment. color-coded label. -
Page 9: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 10: Telephone Base Layout
Getting started Telephone base layout X/DELETE • Press to delete the playing Message window message (page 39). • Shows the number of • When the telephone is not messages and other in use, press twice to delete answering system all previously reviewed information (page 42). -
Page 11: Handset Layout
Getting started Handset layout CID/VOL- • Press to review the caller ID log when the telephone is not in use (page 28). • During a call or message playback, press to decrease the listening volume (page 16 or page 39). •... - Page 12 Getting started Handset layout /VOL+ • Press to review the directory when the telephone is not in use (page 24). • During a call or message playback, press to increase the listening volume (page 16 or page 39). • Press to scroll up while in a menu, or reviewing the directory, caller ID log or redial list.
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Page 13: Are You A New Cable Or Voip Subscriber
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. -
Page 14: Did You Subscribe To Voicemail Service From Your Telephone Service Provider
Getting started Did you subscribe to voicemail service from your telephone service provider? Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 36 for more information. -
Page 15: Telephone Settings
Telephone settings Using the menu To enter the handset menu: Press MENU when the telephone is not in use. Press until the screen displays the desired feature menu. Press SELECT to enter that menu. To return to the previous menu, press CANCEL. •... -
Page 16: Ringer Tone
Telephone settings Ringer tone You can change the handset ringer tone. Press MENU when the handset is not in use. Ringers Press until the screen displays Ringers, then press SELECT. until the screen displays Ringer tone, then Press Ringer tone press SELECT. -
Page 17: Clear Voicemail
Telephone settings Clear voicemail Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply. If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have new voicemail... -
Page 18: Key Tone
Telephone settings Key tone You can turn the key tone on or off. Settings Press MENU when the handset is not in use. until the screen displays Settings, then Press press SELECT. Key tone until the screen displays Key tone, then Press press SELECT. -
Page 19: Home Area Code
Telephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the caller ID log without the area code. -
Page 20: Telephone Operation
Telephone operation Make a call • Press and then use the dialing keys (0-9) to dial the telephone number. • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • If the handset is moved out of range while on a call, it will CANCEL beep three times. -
Page 21: Call Waiting
Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. Press FLASH to put the current call on hold and take the •... -
Page 22: Find Handset
Telephone operation Find handset Use this feature to find all system handsets. To start paging: Press /FIND HANDSET on the telephone base • when not in use. All idle handsets ring and display ** Paging **. To end paging: Press /FIND HANDSET on the telephone base. •... -
Page 23: Join A Call In Progress
Telephone operation Join a call in progress (for multiple handset models only) You can use three handsets at a time on an outside call. To share an outside call: • When a handset is already on a call and you would like to join the call, press the other handset to join the call. -
Page 24: Redial List
Telephone operation Redial list Each handset stores the five most recently dialed numbers. • When there are already five entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order. CANCEL Review the redial list Press REDIAL when the handset is not in use. -
Page 25: Website
Telephone operation Website Use this feature to view the VTech website address. Press MENU when the handset is not in use. Web address until the screen displays Web address, Press then press SELECT. The screen displays the VTech website address. -
Page 26: Directory
Directory About the directory The directory can store up to 30 entries. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. • Each handset directory is independent (for multiple handset Directory empty models only). -
Page 27: Add A Directory Entry
Directory Add a directory entry Enter the number when the handset is not in use. Press MENU, Directory then go to Step 3. -OR- Press MENU when the handset is not in use, then press Add contact to scroll to Directory, then press SELECT twice to choose Add contact. -
Page 28: Review The Directory
Directory Review the directory Entries are sorted alphabetically. To search the directory: Press when the handset is not in use. Review Press to browse. -OR- Press MENU when the handset is not in use. Mike Smith 800-595-9511 Press to scroll to Directory then press SELECT. to scroll to Review and then press SELECT. -
Page 29: Edit A Directory Entry
Directory Edit a directory entry Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 24). When the desired entry appears, press SELECT. The handset Edit number displays Edit number and the stored number. 800-595-9511_ •... -
Page 30: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. Some names and numbers may not show because they are not available or blocked by the caller. -
Page 31: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. •... -
Page 32: Memory Match
Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the screen displays the stored name of the directory entry. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. -
Page 33: Dial A Caller Id Log Entry
Caller ID Dial a caller ID log entry When in the caller ID log (see Review the caller ID log on page 28), press to browse to the desired entry. Press to dial. Save a caller ID log entry to the directory When in the caller ID log (see Review the caller ID log on Edit number page 28), press... -
Page 34: Delete The Caller Id Log Entries
Caller ID Delete the caller ID log entries To delete an entry: When in the caller ID log, press or to browse. Press DELETE to delete the selected entry. You hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. Press Delete all? select Caller ID log. -
Page 35: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code or message recording time. -
Page 36: Play The Announcement
Answering system settings Play the announcement Press MENU when the handset is not in use. Play Del Rec [3] [7] to scroll to Answering sys, then press SELECT. Press Press SELECT to select Announcement. The handset displays Play [2] Del [3] Rec [7] and it announces, “To play, Playing. -
Page 37: Answer On/Off
Answering system settings Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: Press /ANS ON/OFF to turn the built-in answering •... -
Page 38: Number Of Rings
Answering system settings Number of rings You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from outside your local area. -
Page 39: Message Alert Tone
Answering system settings Message alert tone When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. To turn this feature on or off: Press MENU when the handset is not in use. Msg alert tone to scroll to Answering sys, then press SELECT. -
Page 40: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. -
Page 41: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 35 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. -
Page 42: Call Screening
Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 33), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. -
Page 43: Message Playback
Answering system operation Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message. -
Page 44: Delete All Messages
Answering system operation Delete all messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The system announces, “To delete all old messages, press DELETE again.”... -
Page 45: Record, Play Or Delete Memos
Answering system operation Record, play or delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages. To record a memo: Press MENU when the phone is not in use. -
Page 46: Message Window Displays
Answering system operation Message window displays Window display Description No messages. Total number of old messages and memos recorded. 1-99 The message number currently playing. Total number of new messages recorded, or the current (flashing) 0-99 message number during new message playback. The clock needs to be set. -
Page 47: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 34 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code. -
Page 48: Appendix
Appendix Screen messages Your recorded announcement is deleted. Annc deleted There are no caller ID log entries. Call log empty There are no directory entries. Directory empty The directory is full. Directory full You have just ended a call. Ended X:XX:XX There is an incoming call. - Page 49 Appendix Screen messages There are calls that have not been reviewed in the caller ID log. XX missed calls There are new messages in the answering system. XX new messages The system handsets are being paged. ** Paging **...
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Page 50: Telephone Base Lights
Appendix Telephone base lights On when the telephone line is in use. IN USE On when the answering system is answering a call. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. On when the answering system is turned on. -
Page 51: Battery
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Seven hours While not in use (standby**) Five days * Operating times vary depending on your actual use and the age of the battery. -
Page 52: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. •... - Page 53 Appendix Troubleshooting I cannot dial out. • Try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone.
- Page 54 Appendix Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the handset ringer volume is not set to off (page 11). • Make sure the telephone line cord and power adapter are plugged in properly (page 2).
- Page 55 Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
- Page 56 Appendix Troubleshooting The caller ID features are not working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID. •...
- Page 57 Appendix Troubleshooting New voicemail and show on the handset and I don’t know why. If New voicemail and • appear on the handset, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them.
- Page 58 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on. • When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 34).
- Page 59 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
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Page 60: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 61: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 62: Maintenance
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 63: About Cordless Telephones
VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®... -
Page 64: Limited Warranty
Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at... - Page 65 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
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Page 66: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 67: Fcc Part 68 And Acta
Appendix FCC, ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. -
Page 68: Technical Specifications
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may range vary according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA... -
Page 69: Index
Index Add a directory entry 23 Icons 46 Alphabetical search 24 Important safety instructions 56 Answer a call 16 Installation 2, 3, 4 Answer ON/OFF 33 Answering system 31-43 Join a call 19 Announcement 31-32 Key tone 14 Base layout 6 Battery 47 Battery charging 5 Layout 6, 7–8... - Page 70 Index Safety instructions 56 Save a caller ID log entry to the directory 29 Screen messages 30, 44-45 Settings 11-15, 31-35 Silence ringer temporarily 17 Store from redial 23 Technical specifications 64 Telephone base installation 2 Telephone base layout 6 Tone dialing 15, 17 Troubleshooting 48-55 Using the menu 11...
- Page 71 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China. Version 1 05/13. 91-007086-010-100...