VTech CS6128-31 User Manual page 61

Appendix
Troubleshooting
Problem Suggeston
The telephone does •
not rng when there s
an ncomng call.
•
•
•
•
•
•
•
•
•
Make sure the handset rnger volume s not set to zero (page 7) and the telephone base rnger
volume s not set to off (page 40).
Make sure the telephone lne cord and power adapter are plugged n properly (page 2).
The handset may be too far from the telephone base. Move t closer to the telephone base.
There may be too many extenson phones on the telephone lne to allow all of them to rng
smultaneously. Try unpluggng some of them.
If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble from the followng electronc devces: wreless routers, rados,
rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,
televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the
problem is in the telephone wall jack. Contact your local telephone company (charges may apply).
The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord.
Re-nstall the battery and place the handset n the telephone base or charger.
Wat for the handset to synchronze wth the telephone base. Allow up to one mnute for ths
to take place.
www.vtechphones.com 57