VTech CS5121-2 User Manual page 52

Troubleshooting
Problem Suggestion
The battery does not •
charge n the handset
•
or the handset battery
does not accept
•
charge.
•
•
The CHARGE lght s
•
off.
•
•
•
Make sure the handset s placed n the telephone base or charger(s) correctly. The handset
CHARGE lght should be on.
Remove the battery from the handset and then re-nstall t n the handset. Put the handset
back to the telephone base or charger(s) and charge for 16 hours.
If the handset s n the charger or n the telephone base but the handset CHARGE lght s not
on, see The CHARGE light is off n ths secton.
It may be necessary to purchase a new battery. Please see the Battery secton of ths user's
manual (page 46).
The telephone mght be malfunctonng. Please see the Warranty secton of ths user's manual
(page 59) for further nstructon.
Clean the chargng contacts on the handset(s) and telephone base each month usng a pencl
eraser or a dry non-abrasve fabrc.
Make sure the power adapter and telephone lne cords are plugged n correctly and
securely.
Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one
mnute for the handset and telephone base to reset.
The telephone mght be malfunctonng. Please see the Warranty secton of ths user's manual
(page 59) for further nstructon.
www.vtechphones.com 49