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Summary of Contents for Tesla HPWC
- Page 1 HIGH POWER WALL CONNECTOR (HPWC) INSTALLATION MANUAL...
- Page 2 All information in this document and all MODEL S® software is subject to copyright and other intellectual property rights of Tesla Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available upon request.
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Page 3: Table Of Contents
TABLE OF CONTENTS IMPORTANT ! READ THIS ENTIRE DOCUMENT BEFORE INSTALLING OR USING THE HIGH POWER WALL CONNECTOR. FAILURE TO DO SO OR TO FOLLOW ANY OF THE INSTRUCTIONS AND WARNINGS IN THIS DOCUMENT CAN RESULT IN FIRE, ELECTRICAL SHOCK, SERIOUS INJURY OR DEATH. THE HIGH POWER WALL CONNECTOR MUST BE INSTALLED BY A QUALIFIED ELECTRICIAN, AND IN ACCORDANCE WITH LOCAL ELECTRICAL CODES AND ORDINANCES. -
Page 5: Safety Information
The High Power Wall Connector is designed only for or subjected to damage or stress. charging a Tesla vehicle (excluding Tesla Roadster). Do not use cleaning solvents to clean any of the High Do not use it for any other purpose or with any other Power Wall Connector’s components. -
Page 6: Specifications
Specifications The maximum rating for the High Power Wall Connector is 20 kW or 80 amps at 240 volts. Your vehicle can charge from 200 to 240 volts. 120V ABOVE GROUND 230V ABOVE GROUND (common (common in North America) in Europe, Asia, and Australia) Voltage and 240V AC single-phase: L1, L2, and 230V AC single-phase: LINE,... -
Page 7: Features
Features OPTIONAL CIRCUIT RATINGS POWER OUTAGES For the fastest charging, using a circuit If a power outage occurs, the High Power Wall breaker rated for 100 amps is recommended. Connector automatically resumes charging In certain home or office locations, this level of when power is restored. -
Page 8: Service Wiring - North America
The grounding stake must be available at the service panel, consult the local connected to the ground bar in the main utility company, or contact Tesla for breaker panel, and neutral connected to assistance. ground at that point. - Page 9 Service Wiring - North America cont’d 208V 3-Phase Wye-Connected NOTE: The High Power Wall Connector’s contactor closes only if it detects the presence With a Wye-connected secondary, any two of of a Ground wire connected to a neutral point the legs can be used to provide 208V to the on the transformer secondary.
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Page 10: Service Wiring - Europe
If you are unsure about the type of connection available at the service panel, consult the local LINE utility company, or contact Tesla for assistance. CAUTION: The line connection must measure 230V RMS to neutral. earth... -
Page 11: Circuit Breaker
Circuit Breaker NOTE: Refer to the National Electric Code To install a breaker: (NEC) and local electrical codes when • Turn off AC power to the distribution installing the High Power Wall Connector. If in panel/circuit breaker box. doubt, check with your local building electrical •... -
Page 12: Installation Overview
Installation Overview TOOLS REQUIRED Before installing the High Power Wall Connector, ensure you have the following tools: • Pencil or marker • Drill and 9/32”and 3/16” drill bits • T20 torx driver • Hole saw (1 1/4” / 32 mm) •... -
Page 13: Step One - Check Box Contents
Step One - Check Box Contents In addition to this Installation Guide, the shipping box contains the following components. If any components are damaged or missing, contact Tesla. High Power Wall Mounting Connector assembly bracket M10 lag screws and washers (2) -
Page 14: Step Two - Install Wall Bracket
Step Two - Install Wall Bracket You can run 1” (25 mm) conduit into either the • The height of the bracket should back or the left side of the High Power Wall ensure that the charging connector is Connector’s main enclosure. Regardless of the located at a maximum of 48”... -
Page 15: Step Three - Prepare For Installation
Step Three - Prepare for Installation Using a T20 Torx driver, remove the two terminal block and push it out of the way security screws from the bottom of the to avoid damaging it when completing the High Power Wall Connector. next step. -
Page 16: Step Four - Mount On Wall
Step Four - Mount on Wall Position the connector over the bolts on Use the supplied flange screws to fasten the mounting bracket as shown below. the connector onto the bracket. Use a ratchet wrench and 8 mm socket to Attach the ground wire, as shown below. -
Page 17: Step Five - Connect Wiring
12-10 Al “Service Wiring.” If you are uncertain about the type of power available at the service panel, consult your local utility, or contact Tesla for assistance. Two 14 or 12 CU Turn off the power. Two 12 or 10 Al... -
Page 18: Step Six - Confirm A Successful Installation
Step Six - Confirm a Successful Installation Set the DIP switches, located in the lower Turn on the power. right-hand portion of the connector, to the Hold the RESET button for five seconds. test setting shown here. Use a pointed This button is located on the lower right non-conductive object such as a pen. -
Page 19: Step Seven - Set Operating Current
Step Seven - Set Operating Current Turn off the power. Adjust the DIP switches to set the operating current based on the type of WARNING: RISK OF ELECTRIC breaker being used (see page 7). Use a SHOCK! Before continuing, use a pointed non-conductive object such as a voltmeter to confirm that NO POWER is plastic pen. -
Page 20: Step Eight - Secure Cover And Power Up
Step Eight - Secure Cover and Power Up Reposition the front cover over the unit, aligning the five tabs on the back of the front cover with their corresponding slots. Starting at the bottom and working upwards, press firmly on both sides of the front cover until it clicks into place. -
Page 21: Step Nine - Install Cable Organizer
Step Nine - Install Cable Organizer Use the Cable Organizer’s bracket as a Slide the Cable Organizer onto the bracket guide to mark the location on the wall for as shown. If desired, you can insert the the two mounting screws. High Power Wall Connector’s cable into the groove between the bracket and the NOTE: The height of the bracket should... -
Page 22: Troubleshooting
3 flashes Contactor failed. Unplug the High Power Wall Connector from the car and wait 10 seconds. If the error persists, contact Tesla. 4 flashes Ground lost. Make sure the power outlet is properly grounded. Make sure the hot and neutral pins are wired properly. -
Page 23: Maintenance And Repair
Regularly inspect the High Power Wall Connector and charging cable for signs of damage. If damage is found, contact Tesla. The High Power Wall Connector contains no user-serviceable components. If the unit is not operating correctly, contact Tesla. -
Page 24: Connector Limited Warranty
High Power Wall Connector. • Use for commercial purposes. Tesla does not authorize any person or entity Although Tesla does not require you to to create for it any other obligations or liability perform all maintenance, service, or repairs at a... - Page 25 • History of the attempts you have made arising out of or relating to the High Power with Tesla to resolve the concern, or of any Wall Connector, including, but not limited to, repairs or services that were not transportation to and from a Tesla Authorized performed by Tesla.
- Page 26 NCDS’s decision is binding on Tesla but not on you. If you accept NCDS’s decision, Tesla will comply with the decision in a reasonable time not to exceed 30 days after Tesla receives notice of your acceptance.
- Page 28 3500 Deer Creek Road Palo Alto, CA 94304...