Troubleshooting - Scanner Unit; General; Fax; Sendme - Oki C9850 Series Troubleshooting And Maintenance Manual

T
ROUBLESHOOTING
G
ENERAL
This section provides information to help you deal with problems that may arise when using
the MFP. The following paragraphs describe actions to take in the event of a paper jam in
the ADF and how to deal with unsatisfactory copy results.
F
AX
For specific troubleshooting on fax problems, refer to
on page 61.
S M
END E
For specific troubleshooting on SendMe problems, refer to
information and error messages" on page
P – ADF
APER JAMS
To clear a paper jam in the ADF:
2
1. Press down the ADF Release button (1).
2. Gently open the ADF front cover (2).
3. Carefully pull the paper out of the ADF.
4. If there is paper jammed at the ADF exit area, open the ADF document cover,
operate the coloured release lever situated on the underside of the cover at (3) and
carefully pull out the jammed paper. Close the document cover.
5. Close the ADF front cover.
6. Ensure that all jammed paper has been totally removed before proceeding.
NOTE
In the event of an ADF paper jam, as with an ADF cover open error, flatbed
cover open error or hard disk full error, the current scan/copy job will be
cancelled.
D
EALING WITH UNSATISFACTORY COPYING RESULTS
As well as the suggestions provided in
ensure that the scanner unit glass is clean at all times. Refer to
glass" on page 45.
-
SCANNER UNIT
63.
1
3
"Dealing with unsatisfactory printing" on page
Troubleshooting - scanner unit > 34
"Appendix C – Fax problem checklist"
"Appendix D – SendMe
"Cleaning the document
32,