Troubleshooting - Printer Unit; General; Printer; Network - Oki C9850 Series Troubleshooting And Maintenance Manual

T
ROUBLESHOOTING
G
ENERAL
If the printer unit display panel does not display anything or is still in standby mode 10
minutes after switching on, follow the printer unit shutdown sequence to switch it off. Check
all cable connections before restarting the printer unit. If the problem persists, contact your
dealer.
P
RINTER
For specific printer information messages and error codes, refer to
information and error messages" on page
N
ETWORK
The majority of networking troubleshooting is dealt with in the Fiery Configuration Guide.
For specific troubleshooting on e-mail and LDAP server problems, refer to
Troubleshooting (network)" on page
P
APER JAMS
This section provides information to help you deal with problems that may arise when using
the MFP. The following paragraphs describe actions to take in the event of a paper jam and
how to deal with unsatisfactory print results. Display panel messages about paper jams and
relevant actions are given in this section while a list of other typical messages and
suggested responses is given in the
on page 49.
For paper jams within the ADF, refer to
P –
APER JAMS PRINTER UNIT
If a paper jam occurs, a message appears on the display panel in the printer unit Control
Panel. You can press the Help button to display guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs, which correspond to the
paper jam messages.
Open cover, paper jam, tttttt side cover
Tray 1, or any one of Tray 2 to Tray 4, can appear in place of the tttttt characters in the
display panel message. In this example Tray 1 is used, the procedure being similar for all
other trays.
1. Squeeze the catch (1) on Tray 1 side cover and open the cover.
-
PRINTER UNIT
49.
60.
"Appendix A – Printer information and error messages"
"Troubleshooting - scanner unit" on page
Troubleshooting - printer unit > 9
"Appendix A – Printer
"Appendix B –
1
34.