Troubleshooting - Kohler K-77795 Series Homeowner's Manual

Troubleshooting

This guide of trouble shooting is for general help only. Authorized representatives or qualified electricians of
Kohler Company shall be able to solve all electrical failures. If you want to know about the service of warranty,
please contact Call Center 0 2204 6222.
If this toilet is to be repaired and maintained, firstly you have to disconnect the power plug of toilet. If necessary
turn off the water valve.
Symptoms
1. Toilet does not
work.
2. Toilet fails to
flush.
3. Toilet is not
clean after
flushing.
4. Wash mode is
abnormal.
5. Flush function
stops in
operation
process.
6. The wash mode
runs even when
unseated.
7. Dryer fan stops
in operation
process
Kohler Co.
Possible Causes
A. Power failure.
B. Plug not connected or no power to socket.
C. The leakage circuit breaker on plug
does not reset.
D. Product is on standby mode.
E. Toilet switch on side panel
A. Water failure.
B. Tee valve for water supply is closed.
C. Power failure.
D. Product is at standby mode.
E. Wash mode is in progress.
F. Auto-flushing is deactivated.
A. Filter screen is blocked.
B. Insufficient water pressure.
A. Water failure.
B. Tee valve for water supply is closed or
not opened completely.
C. Product is on standby mode.
D. Not yet seated or current sitting posture
unable to be sensed by the seat.
E. Filter screen is blocked.
F. Insufficient water pressure.
G. Incorrect air filter installation.
A. Flushing mode stops automatically after
continuous flushing for 5 minutes.
B. The seat is unable to sense human body.
A. The seat is covered by foreign matters
or the seat is wet.
A. The dryer fan stops automatically after
continuous usage for 4 minutes.
B. The seat is unable to sense human body.
Recommended Actions
A. Wait until the power is restored.
B. Plug in or detect the socket.
C. Press Reset button on the plug.
D. Press "
keyboard.
E. Turn on toilet switch
A. Wait until the water supply is restored.
B. Open the tee valve for water supply.
C. Wait until the power is restored or
review "manual flush" section for
manual flush or flush by basin.
D. Press "
keyboard.
E. Perform after flushing operation
completed.
F. Review "Guide on remote controller
setting".
A. Refer to "Filter screen clean" section.
B. Check if all tee valves are opened. If
not, please open;
C. Check bend problem on inlet hose, if so,
adjust hose.
A. Wait until the water supply is restored.
B. Fully open the tee valve for water
supply.
C. Press "
keyboard.
D. Seat or adjust your sitting gesture.
E. Review the section of "Washing of filter
screen".
F. Check bend problem on inlet hose, if so,
adjust hose.
G. Install filter correctly. (refer to page 18).
A. If necessary, press the Flush button again.
B. Adjust your sitting gesture or sit on the
toilet again.
A. Remove the foreign matters or dry seat.
A. If necessary, press the dryer button
again.
B. Adjust your sitting gesture or sit on the
toilet again.
23
" button on auxiliary
" button on auxiliary
" button on auxiliary
1295780-X5-C