When An Error Message Is Displayed - Oki ColorPainter M-64S User Manual

When an error message is displayed

When the ERROR LED lights up, check the message displayed on the operation panel.
Error messages shown below are classified into two groups.
Service call errors:
Errors that the operator (customer) cannot recover, such as hardware/software failures. Contact your service
representative.
Operator call errors:
Errors that the operator (customer) can recover.
To recover the error, follow the advice described here.
Service call errors
page 233 in the IP-6620 Color Inkjet Printer User's Guide.
Refer to
Operator call errors
The following errors can be recovered by the operator.
<Media installation errors>
Installation position error
INCORRECT MEDIA POS
RELOAD MEDIA
Media mismatch error (reflective sheet mode on)
RFL SHEET MODE ON
CHECK LOADED MEDIA
Media mismatch error (reflective sheet mode off)
RFL SHEET MODE OFF
CHECK LOADED MEDIA
74
Troubleshooting
Meaning
The reflective sheeting is not installed in the required range.
Action
Reinstall the reflective sheeting in the correct position.
page 28 for details on the reflective sheeting
(Refer to
installation position.)
Meaning Although the media preset is configured for the use of reflective
sheeting (reflective sheet mode on), the media installed in the printer is
not reflective sheeting.
Action
Change the reflective sheet mode setting or install reflective sheeting in
the printer.
If this error occurs when the reflective sheet mode setting is correct
and reflective sheeting is installed in the printer, clean the edge sensors.
page 64 for the edge sensor cleaning procedure.)
(Refer to
Meaning
Although the media preset is configured for the use of non-reflective
sheeting (reflective sheet mode off), the media installed in the printer is
reflective sheeting.
Action
Change the reflective sheet mode setting or install non-reflective
sheeting in the printer.