Troubleshooting; When An Error Message Is Displayed On The Display Screen; Paper Jam - Oki B721 User Manual

4. Troubleshooting

● When an Error Message is Displayed on the
●
Display Screen

Paper Jam

Check Any Message Displayed
4
When paper is jammed inside the printer or
when there are still sheets remained in the
printer even after jammed paper is removed, an
error message is displayed on the display screen
and the <ATTENTION> indicator blinks.
Press the <HELP> button to display a remedy.
Remove jammed paper according to the remedy
displayed.
Or remove jammed paper, referring to the
relevant pages described in the following list.
<HELP> button
<ATTENTION>
Message on the display screen (first line)
indicator
Message on the display screen (second line)
Display Screen when the <HELP>
button is pressed
Error Code
Press the <HELP> button
to display a remedy.
Scroll display upward
Scroll display downward
Message on
the display screen
Open Cassette
Paper Jam
[TRAY]
Open Cover
Paper Jam
Front Cover
Open Cover
Paper Jam
Front Cover
Open Cover
Paper Jam
Front Cover
Open Cover
Paper Jam
Top Cover
Open Cover
Paper Jam
Top Cover
Check Duplex Unit
Paper Jam
Check Paper
Paper Multi Feed
[TRAY]
Open Cassette
Paper Remain
[TRAY]
Open Cover
Paper Remain
Front Cover
Open Cover
Paper Remain
Top Cover
Open Cover
Paper Remain
Top Cover
Check Duplex Unit
Paper Remain
- 84 -
Message
displayed
after the
Refer-
<HELP>
ence
button is
Page
pressed
Error Code
391, 392, page
393, 394 95
372 page
86
380 page
88
390 page
94
381 page
89
382, 383, page
385 91
370, 371, page
373 85
401 page
88
631, 632, page
633, 634 95
637 page
94
638 page
89
639, 640 page
91
641, 642 page
85