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Appendix D. Troubleshooting the SAN256N workstation
This appendix provides the following information.
• Procedures to restore the Windows Operating System onto a SAN256N director
workstation.
• References to the Diagnostic Utility Program, contained on the IBM Product Recovery
CD-ROM, that comes with each SAN256N director workstation.
• Descriptions of Dr. Watson.
Workstation recovery procedures
Note: All databases and system/device drivers from the workstation must be backed-up
Before you begin:
• Locate the IBM Product Recovery CD-ROM for your workstation model.
• Locate the Enterprise Manager license number for the workstation and write it down.
This number is usually located on the right side of the workstation.
• Backup all databases and system/device drivers from the workstation.
• Backup or write down any workstation system configurations, i.e.:
• Locate your supplied copy of the Enterprise Manager Software package.
• Locate your supplied copy of Turbo TFTP NT (if this workstation is used as an
Enterprise Manager and Server).
• Locate your supplied copy of Windows Service Pack (latest version).
Restoring the Windows operating system
1. Turn on the workstation and press the F1 key when the "Configuration/Setup Utility"
2. From the Configuration/Setup menu, select Start Options.
3. Select Startup Sequence.
4. Write down the current startup sequence so that it can be restored later.
5. From the Startup Sequence menu, select the sequence that allows the CD-ROM
6. Press the ESC key twice to return to the main menu, and select Save Settings.
© Copyright IBM Corp. 2004
before restoring the operating system.
– Computer name
– IP addresses
– User name
– Company name, etc.
prompt appears on the screen.
drive to start up before the hard drive.
Follow the prompts to EXIT from the Configuration/Setup Utility. After selecting EXIT,
the workstation will begin the reboot process.
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Table of Contents
Troubleshooting
