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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps
do not solve your problem, please call our Customer Service Hotline.
Getting Help
If you have trouble connecting to your Vonage Internet phone service
Visit www.vonage.com or contact Vonage customer service at 1-VONAGE-HELP (1-866-243-4357).
If you can questions about using your Vonage Internet phone service features.
Visit www.vonage.com or contact Vonage customer service at 1-VONAGE-HELP (1-866-243-4357).
If you have questions on how to use your phone, add extra handsets, program the phonebook, etc.
Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden
website at www.uniden.com for documentation, FAQs, and troubleshooting tips.
Understanding the LED Indicators
If you're having trouble with your UIP1869V, the LEDs on the front panel can help identify the problem.
Figure 1 shows the location of the LEDs, and Table 1 lists the states of the LEDs and what they mean.
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