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If your DX3555/65 Cordless Telephone is not performing to your
expectations, please try these simple steps. If you are still unable to resolve
the problems, contact Uniden Customer Service at (800) 297-1023, 8:00
a.m. to 5:00 p.m. EST, Monday through Friday.
Problem
Charge light won't come on when Handset
is placed in Base Unit.
Audio sounds weak and/or scratchy.
Can't make or receive calls.
Handset doesn't ring or receive a page.
Base Unit doesn't ring or receive a page.

Troubleshooting

Make sure AC Adapter is plugged into the
Base Unit and wall outlet.
Make sure Handset is properly seated in
Base Unit.
Make sure that the charging contacts on
the Handset and Base Unit are clean.
Make sure that the Base Unit antenna is
fully extended and vertical.
Move the Handset and/or Base Unit to
different locations and try again.
Press the CHAN button to select another
channel.
Check both ends of the Base Unit
telephone line cord.
Make sure the AC Adapter is plugged into
the Base Unit and wall outlet.
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Nickel-Cadmium battery pack may be
weak. Charge the battery on the Base
Unit for 15 – 20 hours.
Set the RING ON/BATT SAVE switch on the
Handset to RING ON.
Extend the Base Unit antenna vertically.
The Handset may be too far away from
the Base Unit.
Place the Base Unit away from noise
sources.
The Digital Security Code may be erased.
Set the Digital Code.
Set the Base Unit Ringer switch to LO or
HI.
55
Suggestion

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Dx3565

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