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Table of Contents
Troubleshooting
Related Manuals for Uniden UIP 160P Series
Summary of Contents for Uniden UIP 160P Series
- Page 1 U I P 1 6 0 P S E R I E S O W N E R ' S M A N U A L...
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Page 2: Table Of Contents
Welcome/Features/Terminology Controls & Functions Setting up the Phone Safety Recommendations Before You Start! Install the rechargeable battery pack into the handset Expanding Your Phone Ten Handset Expandability Backwards/Forwards Compatibility Connecting the Expansion Handset Charger Register the Handset Installing the Beltclip Headset Installation Display and Icons Soft Key Function... -
Page 3: Welcome/Features/Terminology
Welcome With the UIP160P voice-over-Internet Protocol (VoIP) telephone, Packet8 VoIP service and your broadband connection, you can access the Internet and make phone calls simultaneously. The UIP160P can connect directly to your broadband modem or can connect to a router or switch in your home network. It generates and receives voice data and forwards data traffic to your computer or network. - Page 4 A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a message, and we will call you back. Information is also available on our website, www.uniden.com, under the "Accessibility" link.
- Page 5 Terminology • Standby Mode - The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or pressed. • Talk Mode - The handset is off the cradle and talk/flash or • VoIP - Voice over Internet Protocol, a method of sending voice signals over broadband Internet connections.
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Page 6: Controls & Functions
Controls & Functions [ 5 ] C O N T R O L S & F U N C T I O N S 1. Handset Antenna 2. Beltclip Hole 3. Speakerphone Speaker and Ringer 4. Handset Battery Compartment 5. New Message LED 6. - Page 7 23. Base Charging Contacts 24. Base Antenna 25. Charge LED 26. find hs (handset) (P. 36) 27. pwr (power) LED 28. link LED 29. lan LED 30. wan LED 31. phone LED 32. POWER port w w w . u n i d e n . c o m 33.
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Page 8: Setting Up The Phone
Setting up the Phone Safety Recommendations To ensure general safety, follow these guidelines: • Do not open or disassemble this product. • Do not expose the product to moisture. • Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. -
Page 9: Before You Start
911 Service Notice Packet8 offers Enhanced 911 calling as a standard feature of its Internet phone service. However, there are certain circumstances, when you dial 911 from a phone connected to the Packet8 service, where E911 service may not function, or the E911 service may be in some way limited by comparison to traditional 911 service. - Page 10 3. If your broadband provider has given you a static IP address, you will need to enter that information in the UIP160P. See the User Interface Guide at www.uniden.com/voip for more information on configuring your UIP160P. STEP 2: Connect Your UIP160P Once your account is set up, you can connect your UIP160P.
- Page 11 2) Use another Ethernet cable to connect your PC to the RJ-45 port labeled LAN. 3) OPTIONAL: If you have a second phone you want to use connect it to RJ-11 port labeled PHONE. CAUTION Do not connect the UIP160P to a regular telephone wall jack.
- Page 12 Test your connection by making a call with the handset and browsing to a web page from your PC. If you have any difficulty, see the Troubleshooting section. See the User Interface Guide at www.uniden.com/voip for more information on configuring your UIP160P.
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Page 13: Install The Rechargeable Battery Pack Into The Handset
7) Charge the handset battery pack for at least 15-20 hours before using your new cordless handset for the first time. w w w . u n i d e n . c o m note • Use only the Uniden (BT- 446) rechargeable battery pack supplied with your cordless telephone. -
Page 14: Expanding Your Phone
2 handsets and an outside line. All handsets ring when a call is received. Backwards/Forwards Compatibility Your phone is compatible with other Uniden 5.8GHz Digital Expandable Handsets. Compatible models include the TCX805, TCX400, TCX440, and ELX500. (Please check www.uniden.com for an updated list of expansion handsets compatible with this series.) -
Page 15: Register The Handset
Register the Handset Expansion handsets must be registered to the base before you can use them. Only one handset can be registered at a time. Handsets supplied with the phone are registered to the base by the factory. When you register an extra handset to the base, the handset ID will be assigned. Before an expansion handset is registered, the battery pack MUST be charged for 15 hours. - Page 16 De-register the Handset You can deregister the handset's ID from the main base unit or the base ID from the handset. You will usually only deregister the handset if you want to change the base you use it with, if you are having a problem with your phone, or if you need to change the digital security code.
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Page 17: Installing The Beltclip
To use this feature, insert the headset plug into the headset jack. Your phone is ready for hands-free conversations. (Headsets may be purchased by calling the Uniden Parts Department or visiting the web site. See back cover page.) w w w . u n i d e n . c o m... -
Page 18: Display And Icons
Display and Icons Example of the standby mode display ICON Appears During Standby/Talk Standby Talk Talk Talk [ 1 7 ] D I S P L A Y A N D I C O N S Ringer off icon (when the ringer is off)/ day of the week and time / battery icon Handset ID and Banner Number of new Caller ID calls received (If there are no new Caller ID messages, the Handset ID appears here.) -
Page 19: Soft Key Function
Soft Key Function "Soft" keys are keys that change function during the operation of the phone. There are three soft keys on each handset. Soft Keys allow you to: - Access the main menu The function of each soft key is determined by the icon that appears directly above it. For example, when the handset is in standby mode, pressing soft key 2 will access the main menu. -
Page 20: Main Menu Options
Main Menu Options note Your phone has five main menu options: DirectLink Mode, Room Monitor, Handset Setup, Global Setup and Deregister HS. •For Global Setup and Default Settings Deregister HS menu The default settings set from the factory match the features that most people use. options, make sure the You may not need to change them. -
Page 21: Setting Menu Options
Setting Menu Options Using the interface Below are some tips for using the software interface on your phone. • Press the MENU soft key to access the main menu. ∧ and cid/vol/ redial/p/vol/ • Use options. • Press the OK soft key to make a selection. •... - Page 22 Selecting a Ringer Tone Ringer Tone lets you choose from 10 ringer tones or 10 melodies: - Ringers (Flicker, Clatter, Soft Alert, Wake Up, Light Bug, Beep Boop, Tone Board, Chip Chop, Party Clap, Reminder) - Melodies (Beethoven's Symphony #9 [Beethoven9], For Elise [Elise], We Wish You A Merry Christmas [Merry- Xmas], Home Sweet Home [Hm Swt Hm], Lorri Song #6 [Lorri Song], When Irish Eyes Are Smiling [Irish Eyes], Aura Lee, Let Me Call You Sweet Heart [Sweetheart], Star Spangled Banner [Star Spngl], Old MacDonald [Old MacDld])
- Page 23 Distinctive Ring Setup Distinctive Ring allows you to assign a designated ring tone to a stored phonebook number. When a call is received and the Caller ID information matches the information in one of the phonebook entries, the phone uses the distinctive ring assigned to that particular Caller.
- Page 24 Setting Anykey Answer Any Key Answer allows you to answer the phone by pressing any number key, or #/> on the handset. 1) Press the MENU soft key. Select the Handset Setup menu, and then the Anykey Answer submenu. 2) Press cid/vol/ 3) Press the OK soft key.
- Page 25 Selecting a Language You can change which language the menu display will use. Choose from English, French, or Spanish. 1) Press the MENU soft key. Select the Handset Setup menu, and then the Language submenu. ∧ 2) Press cid/vol/ or redial/p/vol/ (French), or F r an ﾕ...
- Page 26 Setting the Key Touch Tone Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off. 1) Press the MENU soft key. Select the Handset Setup menu and then the Key Touch Tone submenu. 2) Press cid/vol/ 3) Press the OK soft key.
- Page 27 Setting the Animation Screen The Animation screen displays animation on the handset LCD. The animations will be displayed on the LCD screen during a call, ringer volume setting, when you hang up, and so on. 1) Press the MENU soft key. Select the Handset Setup menu and then the Animation Screen submenu.
- Page 28 The handsets have a variety of animation displays. Below are examples of the animation screens and what they mean: Turning on the phone Find Handset/ Paging the Handset Out of Range [ 2 7 ] S E T T I N G M E N U O P T I O N S Hanging up the phone Confirmation (Done!) Also, the animation display changes depending on the ringer volume setting.
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Page 29: Global Setup
Global Setup If you change one of the global settings, you change that setting for all registered handsets. Only one handset can change global settings at a time. Setting Day and Time Day & Time sets the day and time of your display. 1) Press the MENU soft key. - Page 30 Setting CIDCW (Caller ID on Call Waiting) CIDCW sets the Caller ID on Call Waiting (CIDCW) displays the name and number of note an incoming call while you are on the line. 1) Press the MENU soft key. Select the Global Setup •Call Waiting Deluxe menu, and then the CIDCW submenu.
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Page 31: Using Your Phone
Using Your Phone Calling with Packet8 service • To call anywhere in the world, dial: country code + area code + number. For example, the country code for the U.S. and Canada is "1." To call anywhere within the US or Canada, dial: 1 + area code + number •... -
Page 32: Making And Receiving Calls
Making and Receiving Calls note •To set "AutoTalk", see page 22 or to set To make a call "Anykey Answer" see page 23. •The handset microphone is located To answer a call at the bottom of the handset (see "Controls and Functions"... -
Page 33: Call Waiting
Call Waiting If a call waiting tone sounds while you are on a call, press talk/flash on the handset to accept the waiting call. There is a short pause, and then you will hear the new caller. To return to the original caller, press talk/ flash again. -
Page 34: Redialing A Call
Redialing a Call The last three phone numbers dialed can be quickly redialed from the handset. note Redial numbers stored in the handset are independent from each other. 1) With the phone in standby mode, press redial/p/vol/ •If the number exceeds 2) Press cid/vol/ 32 digits, only the first numbers. -
Page 35: Adjusting The Earpiece And Speaker Volume
Storing a Redial Record 1) With the phone in standby mode, press redial/p/vol/ ∧ 2) Press cid/vol/ or redial/p/vol/ 3) Press the EDIT soft key, then select 4) To complete the setting, follow the steps 3-8 in "Phonebook (Storing Phone Numbers, Names, Distinctive Rings, and Speed dial)"... -
Page 36: Mute Microphone
Mute Microphone You can temporarily mute the microphone so that the caller cannot hear you. Press the MUTE soft key during a call to mute the microphone. appear in the Mute On display. To cancel muting, press the MUTE soft key again. appears. -
Page 37: Conferencing
Conferencing If you have more than one handset, the phone permits 3-way conversations between 2 handsets and an outside line. 1) Initiate the call normally. Once the call is in progress, other people can join the call. 2) To join a conference call, press talk/flash or speakerphone. -
Page 38: Using One Touch Voice Mail Access
Using One Touch Voice Mail Access note The UIP160P provides one-touch access to Packet8's voice mail service. Follow the steps below to program the Packet8 access number into any handset(s): 1) Press the MENU soft key. Select the Handset Setup menu, and then the Edit Voice The UIP160P's Voice Mail Tone is already Mail submenu. -
Page 39: Phonebook (Storing Phone Numbers, Names, Distinctive Rings And Speed Dial)
Phonebook (Storing Phone Numbers, Names, Distinctive Rings and Speed Dial) You can store names and numbers in your phone's phonebook, search for names alphabetically, and dial phonebook entries with just a few key presses. You can store up to 100 numbers in each registered handset. The phone uses the same memory to store phonebook entries and Caller ID messages. -
Page 40: Chain Dialing
4) Press the OK soft key to store the name; S t or e/ E di t N o . note 5) Use the number keypad, phone number (up to 20 digits). If you make an error, use the DELETE soft key to erase the incorrect digits. When •The pause key counts you are finished, press the OK soft key to store the number. -
Page 41: Steps For Entering Names And Special Characters
Steps for Entering Names and Special Characters You can use the letters on the number keys to enter special characters. Each time you press a number key, the phone cycles through the available characters for that key in the following order: Upper case letters first, lower case letters next and finally the number corresponding to the key. - Page 42 For example, to enter Movies: 1) When the phone is in standby mode, press note N a me 2) Press 6 once, and then press #/ 3) Press 6 six times.(“o”) If the next character 4) Press 8 six times.(“v”) uses the same number 5) Press 4 six times.(“i”) >...
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Page 43: Viewing The Phonebook
Viewing the Phonebook Your phone stores names/numbers in the phonebook memory entries, and you can search names in alphabetical order. You can view the phonebook even while the phone is in use. 1) Press If you recall the phonebook during a call, only the BACK soft key will appear. -
Page 44: Making Calls Using The Phonebook
Making Calls Using the Phonebook From Standby Mode 1) When the phone is in standby mode, select the phonebook entry you want to dial (see "Viewing the Phonebook" on page 42). 2) Press talk/flash or number is dialed. 3) To hang up, press end (or return the handset to the base). From Talk Mode 1) Press talk/flash or 2) Select the phonebook entry you want to dial (see "Viewing the Phonebook"... -
Page 45: Editing Or Erasing A Phonebook Entry
Editing or Erasing a Phonebook Entry 1) When the phone is in standby mode, press ∧ 2) Press cid/vol/ or redial/p/vol/ keypad to select the phonebook entries (see "Viewing the Phonebook" on page 42). a. Editing the Stored Data 1) When the phonebook entry to be edited appears, press the EDIT soft key, and then select appears. -
Page 46: Copying Phonebook Entries
Copying Phonebook Entries Copy Phonebook allows you to transfer stored phonebook entries from handset to note handset so you don’t have to manually re-enter names and numbers. You can transfer one memory (phonebook entry) at a time, or all memory entries at once. If the memory entry on 1) When the phone is in standby mode, press the receiving handset is... -
Page 47: Caller Id And Cidcw (Caller Id On Call Waiting)
Caller ID and CIDCW (Caller ID on Call Waiting) When the telephone rings, the Caller ID feature allows you to view the caller’s name, phone number, date and time of call. With CIDCW (Caller ID on Call Waiting), you will hear a call waiting tone while you are on a call, and the Caller ID data is displayed. -
Page 48: Viewing The Caller Id List
You may receive any one of the following messages: When invalid data is received; When a private name is received; When a private number is received; When an unknown name is received; note When an unknown number is received; 2) When you pick up the phone, the display changes to (AutoTalk feature is set to on). -
Page 49: Deleting A Caller Id Record
To search the Caller ID messages alphabetically, press the number key pad (2-9 and 0) with the letter associated with the first letter of the desired caller. Once you view the Caller ID list with alphabetical search, you cannot switch back to historical order (from new to old or from old to new) unless you exit and re-enter the operation. -
Page 50: Deleting All Caller Id Names/Numbers
Deleting All Caller ID names/numbers 1) When the phone is in standby mode, press cid/vol/ Press the 2) Press cid/vol/ 3) Press the Using the Caller ID Message List Calling a party from the Caller ID list Standby mode 1) When the phone is in standby mode, select the desired Caller ID record (see "Viewing the Caller ID List"... - Page 51 Talk mode 1) When the phone is in talk mode, select the Caller ID record you want to dial (see "Viewing the Caller ID List" on page 47). 2) Press the soft key, and the number will be dialed. DIAL Storing Caller ID records in the Phonebook Records shown in the Caller ID list can be stored in the phonebook.
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Page 52: Multi-Handset Features
Multi-Handset Features note The features in this section require a minimum of two handsets to operate. To add additional handsets to your system, see "Expanding Your Handsets can be in Phone" on page 13. Direct Link mode while other handsets are in use. - Page 53 Making a DirectLink Call 1) When the phone is in the DirectLink standby mode, press the DirectLink soft key (example of DirectLink from handset #1). 2) Select the handset to which you wish to DirectLink with by pressing the number keys (0-9). Your handset will then page the selected handset.
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Page 54: Using The Room/Baby Monitor
Using the Room/Baby Monitor This feature allows you to monitor note sounds in another room. Place a handset in the room you wish to monitor; it will function as a This feature only microphone. A second handset can be works when the set to function as a remote speaker, handset(s) is within the range of the base. -
Page 55: Using The Intercom
Using the Intercom If you have two or more handsets, you can use them as an intercom. 1) In standby mode, press intcom/hold. 2) Select the handset you want to talk with within 30 seconds. To select the handset, press cid/vol/ ∨... -
Page 56: Transferring A Call
Transferring a Call You can transfer an outside call to another handset. note 1) During a call, press intcom/hold on the handset. 2) Select a handset to transfer the call to within 10 •If any you receive an seconds. outside/intercom call or page while selecting To select the handset, press cid/vol/ the other handset, the... -
Page 57: Troubleshooting
If you have questions on how to use your phone, add extra handsets, program the phonebook, etc. Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden website at www.uniden.com/voip for documentation, FAQs, and troubleshooting tips. -
Page 58: Installation Troubleshooting
Installation Troubleshooting Understanding the LED Indicators If you're having trouble with your UIP160P, the LEDs on the front panel can help identify the problem. Figure 1 shows the location of the LEDs, and Table 1 lists the states of the LEDs and what they mean. LED Statuses and Their Meaning Power The UIP160P has power. -
Page 59: Resetting The Uip160P
The UIP160P detects a valid link on its WAN port. The telephone connected to this Phone port is in use or off hook. While the UIP160P is downloading a firmware update or a new configuration file from Packet8, the LEDs will blink several times. -
Page 60: Logging Into The Uip160P
C: In the address line of the browser, type 192.168.88.1 and press ENTER. D: Enter "admin" in the password field and press ENTER. See the User Interface Guide at www.uniden.com/voip for more information. w w w . u n i d e n . c o m... -
Page 61: Common Issues
Common Issues For Terminal Adapter Features Scenario Check to see if... The PWR LED on the UIP160P is off, or the power LED on your modem is off. The WAN LED on the UIP160P is off and/or the LAN LED on your modem is off. - Page 62 1) Resetting the UIP160P. 2) Contacting Packt8 to verify the necessary SIP configuration settings. 1) Plugging a standard analog phone into the UIP160P's VoIP1 port. If this works, your UIP160P may be damaged. Contact Uniden customer service. handset) and wall outlet. Then try...
- Page 63 Symptom • Move the handset and/or base away from metal objects or appliances and try again. The audio sounds weak. • Make sure that you are not too far from the base. • Check both ends of the base telephone line cord. •...
- Page 64 Symptom • Charge the battery pack for 15-20 hours. You cannot register the handset • De-register the handset (see "De-register the Handset" on page 15) and register the handset at the base. The handset doesn't • De-register the handset (see "De-register the Handset" on page 15) and register the handset communicate with other handsets.
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Page 65: Note On Power Sources
When the operating time becomes short, even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. Please contact your place of purchase or the Uniden Parts Department for a replacement battery. -
Page 66: Battery Life
Battery Life With average use, the battery should give you about 5 hours of talk time and 7 days note of standby time. For optimum performance, return the handset to the cradle when it is not in use. Even when the battery pack is not Low battery alert being used, it will... -
Page 67: General Information
Battery part number: BT-446 Capacity: 800mAh, 3.6V • To avoid damage to the phone use only Uniden AD-1005 and BT-446 with your phone. • If the handset is left off of the base, the actual Talk mode duration will be reduced respective to the amount of time the handset is off the base. -
Page 68: Liquid Damage
Liquid Damage Moisture and liquid may damage your cordless phone. Follow the steps below if your phone gets wet: Case If the exterior plastic housing on the handset or base is exposed to moisture or liquid. If moisture or liquid has entered the plastic housing (i.e. -
Page 69: Precautions & Warranty
Uniden customer service at 800-297-1023. Changes or modifications to this product not expressly approved by Uniden, or operation of this product in any way other than as detailed by the owner's manual, could void your authority to operate this product. -
Page 70: I.c. Notice
I.C. Notice RADIO EQUIPMENT The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. -
Page 71: Index
Index Numerics 20 ring options ....21 3-Way Conferencing ... 36 Animation screen ... . 26 Anykey Answer . -
Page 72: Main Menu Flow Chart
Main Menu Flow Chart MENU [ 7 1 ] M A I N M E N U F L O W C H A R T ∨ ∧ Enter ∨ ∨ ∧ ∨ w w w . u n i d e n . c o m... - Page 73 ∨ ∧ ∨ w w w . u n i d e n . c o m ∨ ∧ ∨ M A I N M E N U F L O W C H A R T [ 7 2 ]...
- Page 74 If you have questions on how to use your phone, add extra handsets, program the phonebook, etc. Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden website at www.uniden.com for documentation, FAQs, and troubleshooting tips.
- Page 76 T H A N K Y O U F O R B U Y I N G A U N I D E N P R O D U C T. UPZZ01790HZ(0) ©2005 Uniden America Corporation, Fort Worth, Texas. Contains additional foreign articles. Custom manufactured in China.