Uniden EXAI978 Series Owner's Manual page 59

Symptom
The Caller ID does not display.
The answering system does not
work.
The answering system does not
record any messages.
Messages are incomplete.
After a power failure, the
outgoing message is deleted.
No sound on the base unit
speaker during call monitoring
or message playback.
Cannot access remote call-in
features from another touch-
tone phone.
If you still have a problem.
www.uniden.com
• The handset was picked up before the second ring. The Caller ID is displayed
between the first and second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current.
• Charge the handset.
• Make sure the base unit is plugged in.
• Make sure the answering system is turned on.
• Set the record time to either the one minute or four minute option.
• The memory may be full. Delete some or all of the saved messages.
• The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.
• Record your personal outgoing message again. The default message should remain.
• Adjust the speaker volume on the base unit.
• Make sure you're using the correct PIN code.
• Make sure that the touch-tone phone you're using can transmit the tone for at least
two seconds. If it cannot, you may have to use another phone to access your mes-
sages.
• Call our customer hotline at 1-800-297-1023.
Suggestion
A D D I T I O N A L I N F O R M A T I O N [ 59 ]