Audio Problems; Microphone; Headset - Sony Ericsson Z1010 Troubleshooting Manual

4 Audio Problems

•
Make a general visual inspection for corrosion and oxidation from liquid damage
according to point 1.2

4.1 Microphone

•
Insert a working SIM card to the Z1010 and turn it on; make a call to the phone.
•
Check if the microphone (Fig. 4.5) is mechanically damaged, dirty or oxidized. Replace it
if necessary.
•
Check if the microphone pads (Fig.4.6) are dirty or oxidized. Clean them if necessary.
If the fault still occurs, try updating the phone with the latest available software version. If this
does not solve the problem, handle the unit according to the local company or the GSP
directives.

4.2 Headset

•
Insert a working headset to the Audio jack connector.
•
Insert a working SIM card to the Z1010 and turn it on; make a call to the phone.
•
Check if there is sound from the earphone and that the microphone is working. Replace
the Audio jack connector if necessary (Fig. 4.7).
•
Check if the Audio jack pads on the Main PCB (Fig. 4.8) are dirty or oxidized. Clean them
if necessary.
If the fault still occurs, try updating the phone to the latest available software version. If this
does not solve the problem, handle the unit according to the local company or the GSP
directives.
4/00021-1/FEA 209 544/77 A
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Sony Ericsson Mobile Communications AB
Fig. 4.5
Fig. 4.7
Trouble Shooting Guide, Mechanical
Fig. 4.6
Fig. 4.8
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