SMART EQ forfour Owner's Manual page 195

Problem
The indicator lamp on
the vehicle socket
remains off after the
charging cable con-
nector has been con-
nected to the vehicle
socket. When charging
using a mains socket,
the high-voltage bat-
tery is not charged.
è lights up.
Warning tone sounds.
Charger cable con‐
nected
appears.
è flashes.
Charging cable not
inserted correctly
appears.
The charging cable
connector cannot be
removed from the vehi-
cle socket.
Charging not possi‐
ble Power supply
interrupted
appears.
Possible causes/consequences and M Solutions
There is a malfunction at the mains socket.
X
Have the mains socket checked to ensure that it is working
correctly.
or
X
Use a different mains socket.
The charging cable is plugged into the vehicle socket. The engine
cannot be started.
X
Before driving off, disconnect the charging cable from the
vehicle socket and stow it away in the vehicle.
The charge cable is connected to the vehicle socket. The battery is
not being charged.
X
Make sure that the charging cable is correctly plugged into the
sockets on the vehicle and power connection. If necessary, dis-
connect the charging cable from the sockets and then reconnect
it.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
The charging cable connector is not unlocked.
X
Press the # button on the key.
This unlocks the charging cable connector in the vehicle
socket.
X
Remove charging cable connector from the vehicle socket.
The high-voltage battery cannot be charged. The charge current
was interrupted during the charging process.
X
Make sure that the charging cable is plugged into the mains
socket.
X
Disconnect the charging cable connector from the vehicle
socket and plug it back into the vehicle socket after 30 seconds.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
Charging process
193
Z