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92
C
9: G
HAPTER
ETTING
Calling Groups
Group Membership
M
Y
T
ORE FROM
OUR
ELEPHONE
To log out of all hunt groups of which you are a member:
1 Log in to the NBX NetSet utility and click the Hunt Groups button.
2 Click the Logout all button.
One type of hunt group is the Calling Group. Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group
follow the steps in
chapter.
Figure 9
shows the path of a call coming in to a calling group.
Figure 9 Sample Calling Group Configuration
1 Incoming Telephone Call
2 Telephone #1
3 Telephone #2
4 Telephone #3
5 After a specified number of rings with no answer
6 Receptionist
To view the list of users that belong to a group:
1 In NBX NetSet > User Information > Hunt Group, select a group.
2 Click Details.
S
YSTEM
"Hunt Groups and Calling Groups"
earlier in this
6
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